At a Glance
- Tasks: Lead daily operations and inspire a high-performing team at a vibrant restaurant.
- Company: Join the Meli family, a global lifestyle hospitality brand.
- Benefits: Competitive salary, bonuses, hotel discounts, and 29 days holiday.
- Other info: Diverse and inclusive culture with global career opportunities.
- Why this job: Elevate your career while creating memorable guest experiences.
- Qualifications: 5+ years in senior restaurant leadership with strong team management skills.
The predicted salary is between 40000 - 50000 € per year.
The world is yours with Meli. Joining Meli is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. It's knowing that the world is yours that you can elevate your career across countless destinations, all while being part of one warm, supportive and passionate family.
STK Senior Restaurant Manager
Department: STK Restaurant
Location: London, UK
Reports to: General Manager / Assistant General Manager
Package: Competitive salary, performance bonus, plus service charge
What's in it for you?
- Competitive compensation package
- Service charge & performance-related bonus
- Global career opportunities across 350+ hotels worldwide
- Hotel discounts for you, your friends & family
- Health medical cash plan
- Company pension scheme
- Loyalty rewards & refer-a-friend bonus
- 29 days holiday including bank holidays
- Unlimited access to Meli's global e-learning platform
- Career development within an internationally recognised lifestyle hospitality brand
- High-street savings through Perks at Work
Mission
As STK Senior Restaurant Manager, you will lead the daily operation of one of London's most vibrant dining destinations, ensuring exceptional lunch, dinner and event experiences that reflect the energy, style and sophistication of the STK brand. You will inspire, develop and lead a high-performing team while delivering seamless service, maximising guest satisfaction and driving commercial success. Through strong leadership, operational excellence and a passion for hospitality, you will create memorable guest experiences that encourage loyalty, repeat business and continued growth.
Key Responsibilities
- Support the General Manager in the day-to-day operation and strategic development of STK Restaurant
- Lead and inspire the team to deliver exceptional guest experiences and operational excellence
- Manage restaurant lunch, dinner and event service to ensure smooth and efficient operations
- Work closely with the Sales & Events team to coordinate successful group bookings and private events
- Build strong guest relationships and ensure high levels of customer satisfaction across every service
- Handle guest feedback and resolve complaints professionally, efficiently and confidently
- Drive revenue growth through upselling techniques and proactive business generation
- Create a culture where every team member contributes to sales and guest engagement
- Conduct daily briefings, debriefings and regular management meetings
- Collaborate closely with the Head Chef to continuously improve service standards and team performance
- Support recruitment, onboarding, training and ongoing development of the restaurant team
- Ensure compliance with health & safety, security and company policies
- Monitor departmental performance using financial targets, KPIs and operational reporting
- Analyse revenue, labour and cost controls to support profitability without compromising standards
- Identify opportunities for operational improvement and implement effective solutions
- Maintain high presentation, service and brand standards throughout the restaurant
What we're looking for
- Minimum 5 years experience in a senior restaurant leadership role within premium or lifestyle hospitality
- Strong background in high-volume restaurant and event-led operations
- Proven ability to lead, motivate and develop teams in a fast-paced environment
- Excellent guest engagement and relationship-building skills
- Commercially aware with strong financial and operational understanding
- Experience managing budgets, forecasting and cost control
- Excellent communication, leadership and interpersonal skills
- Highly organised with the ability to adapt quickly and problem-solve effectively
- Passion for food, beverage, lifestyle hospitality and memorable guest experiences
- Confident decision-maker with strong delegation and presentation skills
- Fluent in English; additional languages are highly valued
- Flexible approach to working hours in line with business demands
Because belonging to the great Meli family is being VIP. At Meli, our people are the heart of everything we do. Whether you're stepping into leadership or continuing to grow your expertise, you'll be part of a culture defined by respect, collaboration and passion. From our newest talents to our most experienced professionals, we are all Very Inspiring People and that includes you.
Our Commitment to Diversity & Inclusion
We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meli, we believe our differences make us stronger and help build a responsible present and a sustainable future.
If you want to be a Very Inspiring Person, apply now and start your journey with Meli.
Senior Restaurant Manager employer: ME London
Meli is an exceptional employer that offers a vibrant and supportive work culture, where your career can flourish across over 350 global destinations. As a Senior Restaurant Manager in London, you will enjoy competitive compensation, extensive benefits including hotel discounts, a health cash plan, and opportunities for professional development within a renowned lifestyle hospitality brand. Join a passionate team dedicated to creating memorable guest experiences while enjoying a culture of respect, collaboration, and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Restaurant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with Meli or similar brands. A friendly chat can open doors and give you insider info that could make all the difference.
✨Tip Number 2
Prepare for the interview by researching Meli's values and culture. Show us how your passion for hospitality aligns with our mission. Bring examples of how you've led teams to success in high-pressure environments – we love a good story!
✨Tip Number 3
Practice your guest engagement skills! Role-play common scenarios you might face as a Senior Restaurant Manager. This will help you demonstrate your problem-solving abilities and show us how you handle feedback and complaints with grace.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, it shows us you’re serious about joining the Meli family. Let’s make this happen together!
We think you need these skills to ace Senior Restaurant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your passion for creating memorable guest experiences and how you’ve inspired your teams in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Senior Restaurant Manager role. Highlight relevant experience in high-volume restaurant operations and leadership, and don’t forget to mention any achievements that demonstrate your ability to drive revenue growth and enhance guest satisfaction.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see your qualifications and experience at a glance. We appreciate a well-structured application!
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, we love seeing candidates who take the initiative to connect with us directly.
How to prepare for a job interview at ME London
✨Know the STK Brand Inside Out
Before your interview, dive deep into understanding the STK brand. Familiarise yourself with their unique dining experience, menu offerings, and overall vibe. This will not only show your genuine interest but also help you align your answers with their values and expectations.
✨Showcase Your Leadership Skills
As a Senior Restaurant Manager, your ability to lead is crucial. Prepare examples of how you've successfully motivated and developed teams in previous roles. Be ready to discuss specific challenges you've faced and how you turned them into opportunities for growth.
✨Demonstrate Financial Acumen
Since the role involves managing budgets and driving revenue growth, brush up on your financial knowledge. Be prepared to discuss how you've previously managed costs, forecasted budgets, and implemented strategies that improved profitability without compromising service quality.
✨Engage with Guest Experience Scenarios
Expect questions about guest engagement and handling complaints. Think of real-life scenarios where you turned a negative experience into a positive one. This will highlight your problem-solving skills and commitment to exceptional service, which is key for this role.
