At a Glance
- Tasks: Lead daily operations and inspire a high-performing team in a vibrant restaurant.
- Company: Join Meli, a global hospitality brand with a warm and supportive culture.
- Benefits: Competitive salary, bonuses, hotel discounts, and 29 days holiday.
- Other info: Be part of a diverse and inclusive family that values collaboration and passion.
- Why this job: Elevate your career while creating memorable guest experiences in a dynamic environment.
- Qualifications: 5+ years in senior restaurant leadership with strong team and guest engagement skills.
The predicted salary is between 40000 - 50000 € per year.
The world is yours with Meli. Joining Meli is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. It’s knowing that the world is yours that you can elevate your career across countless destinations, all while being part of one warm, supportive and passionate family.
Location: London, UK
Package: Competitive salary, performance bonus, plus service charge
What’s in it for you?
- Competitive compensation package
- Service charge & performance-related bonus
- Global career opportunities across 350+ hotels worldwide
- Hotel discounts for you, your friends & family
- Health medical cash plan
- Company pension scheme
- Loyalty rewards & refer-a-friend bonus
- 29 days holiday including bank holidays
- Unlimited access to Meli’s global e-learning platform
- Career development within an internationally recognised lifestyle hospitality brand
- High-street savings through Perks at Work
Mission
As STK Senior Restaurant Manager, you will lead the daily operation of one of London’s most vibrant dining destinations, ensuring exceptional lunch, dinner and event experiences that reflect the energy, style and sophistication of the STK brand. You will inspire, develop and lead a high-performing team while delivering seamless service, maximising guest satisfaction and driving commercial success. Through strong leadership, operational excellence and a passion for hospitality, you will create memorable guest experiences that encourage loyalty, repeat business and continued growth.
Key Responsibilities
- Support the General Manager in the day-to-day operation and strategic development of STK Restaurant
- Lead and inspire the team to deliver exceptional guest experiences and operational excellence
- Manage restaurant lunch, dinner and event service to ensure smooth and efficient operations
- Work closely with the Sales & Events team to coordinate successful group bookings and private events
- Build strong guest relationships and ensure high levels of customer satisfaction across every service
- Handle guest feedback and resolve complaints professionally, efficiently and confidently
- Drive revenue growth through upselling techniques and proactive business generation
- Create a culture where every team member contributes to sales and guest engagement
- Conduct daily briefings, debriefings and regular management meetings
- Collaborate closely with the Head Chef to continuously improve service standards and team performance
- Support recruitment, onboarding, training and ongoing development of the restaurant team
- Ensure compliance with health & safety, security and company policies
- Monitor departmental performance using financial targets, KPIs and operational reporting
- Analyse revenue, labour and cost controls to support profitability without compromising standards
- Identify opportunities for operational improvement and implement effective solutions
- Maintain high presentation, service and brand standards throughout the restaurant
What we’re looking for
- Minimum 5 years experience in a senior restaurant leadership role within premium or lifestyle hospitality
- Strong background in high-volume restaurant and event-led operations
- Proven ability to lead, motivate and develop teams in a fast-paced environment
- Excellent guest engagement and relationship-building skills
- Commercially aware with strong financial and operational understanding
- Experience managing budgets, forecasting and cost control
- Excellent communication, leadership and interpersonal skills
- Highly organised with the ability to adapt quickly and problem-solve effectively
- Passion for food, beverage, lifestyle hospitality and memorable guest experiences
- Confident decision-maker with strong delegation and presentation skills
- Fluent in English; additional languages are highly valued
- Flexible approach to working hours in line with business demands
At Meli, our people are the heart of everything we do. Whether you’re stepping into leadership or continuing to grow your expertise, you’ll be part of a culture defined by respect, collaboration and passion. From our newest talents to our most experienced professionals, we are all Very Inspiring People and that includes you.
Our Commitment to Diversity & Inclusion
We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meli, we believe our differences make us stronger and help build a responsible present and a sustainable future. If you want to be a Very Inspiring Person, apply now and start your journey with Meli.
Senior Restaurant Manager in London employer: ME London
Meli is an exceptional employer that offers a vibrant and supportive work culture, where your career can flourish across global destinations. As a Senior Restaurant Manager in London, you will benefit from competitive compensation, extensive career development opportunities, and a strong emphasis on teamwork and guest satisfaction, all while being part of a passionate family dedicated to creating memorable experiences. With a commitment to diversity and inclusion, Meli ensures that every employee feels valued and inspired to contribute to the success of the brand.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Restaurant Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local restaurants to chat with managers. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've made a difference in previous roles. Remember, they want to see the real you!
✨Tip Number 3
Research the company! Before any interview, dive into Meli's values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Meli team. Don’t miss out on this opportunity to elevate your career!
We think you need these skills to ace Senior Restaurant Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to creating memorable guest experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Senior Restaurant Manager role. Highlight relevant skills and experiences that align with the job description, showing us why you're the perfect fit for our vibrant team.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, so let it come through in a professional yet engaging way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Meli!
How to prepare for a job interview at ME London
✨Know Your Stuff
Before the interview, dive deep into Meli and STK's values, mission, and what makes them stand out in the hospitality industry. Familiarise yourself with their menu, service style, and any recent news or events. This knowledge will not only impress but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Senior Restaurant Manager, your ability to lead is crucial. Prepare examples of how you've successfully managed teams, resolved conflicts, and driven performance in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.
✨Engage with Guest Experience
Meli places a strong emphasis on guest satisfaction. Be ready to discuss how you've enhanced customer experiences in past positions. Think about specific strategies you've implemented for upselling or handling feedback, and be prepared to share how these led to increased loyalty and repeat business.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions that show your interest in the role and the company. Ask about their approach to team development, how they measure success in guest satisfaction, or what challenges they foresee in the upcoming year. This demonstrates your proactive mindset and genuine interest in contributing to their success.
