At a Glance
- Tasks: Supervise kitchen and cleaning teams, ensuring top-notch hygiene and operational support.
- Company: Join the Meliá Hotels family, where your career can flourish globally.
- Benefits: Competitive salary, hotel discounts, health plans, and 29 days holiday.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Be part of a dynamic team delivering luxury hospitality behind the scenes.
- Qualifications: Experience in hospitality, strong leadership, and attention to detail required.
The predicted salary is between 30000 - 40000 € per year.
Joining Meliá Hotels International is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. It’s knowing that the world is yours — that you can elevate your career across countless destinations, all while being part of one warm, supportive, and passionate family.
As Back of House Supervisor, you will support the smooth and efficient operation of the stewarding and kitchen porter department at ME London, ensuring the highest standards of cleanliness, hygiene, organisation, and operational support across all back-of-house food and beverage areas. You will supervise Kitchen Porters and cleaning teams, ensuring compliance with health & safety, HACCP standards, and company procedures while maintaining excellent support for the kitchen and wider Food & Beverage operation. Through strong leadership, organisation, and attention to detail, you will help deliver an exceptional luxury hospitality experience behind the scenes.
Key Responsibilities- Supervise and coordinate the daily activities of Kitchen Porters and back-of-house cleaning teams
- Ensure all kitchen, storage, canteen, and stewarding areas are maintained to the highest cleanliness and hygiene standards
- Ensure all outlets and kitchen areas are supplied with clean and dry operating equipment and utensils
- Support the management of porter schedules in line with business levels and operational demands
- Monitor and maintain cleaning schedules for kitchens, fridges, freezers, storage areas, and refuse areas
- Ensure HACCP procedures and health & safety standards are consistently followed
- Support stock control, storage organisation, and inventory management for operating equipment and cleaning supplies
- Report maintenance issues and follow up on repair requests where required
- Conduct daily team briefings and support training initiatives for team members
- Assist during busy operational periods to ensure smooth service delivery
- Maintain accurate records including breakage reports, cleaning logs, and departmental documentation
- Support communication and collaboration between Kitchen, Stewarding, Food & Beverage, and other operational departments
- Previous experience in a stewarding, kitchen porter supervisory, or back-of-house hospitality role
- Strong understanding of hygiene, food safety, and HACCP procedures
- Excellent organisational and team leadership skills
- Ability to work efficiently in a fast-paced luxury hospitality environment
- Strong communication skills and ability to motivate a team
- High attention to detail and proactive approach to problem-solving
- Flexible approach to shifts, including evenings, weekends, and holidays
- Experience managing stock, cleaning schedules, or operational equipment is advantageous
At Meliá Hotels International, our people are the heart of everything we do. Whether you’re stepping into leadership or building on your expertise, you’ll be part of a culture defined by respect, collaboration, and passion. We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meliá, we believe our differences make us stronger and fuel innovation. We are equally committed to sustainability, building a responsible present and a better future.
If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.
Housekeeping Supervisor employer: ME London STK
Meliá Hotels International is an exceptional employer that offers a vibrant and supportive work culture, where your career can flourish across over 350 global locations. With competitive salaries, generous benefits including hotel discounts, health plans, and a commitment to personal development through e-learning, Meliá fosters an environment of growth and inclusivity. Join a passionate family dedicated to delivering luxury hospitality experiences while enjoying the unique advantages of working in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Housekeeping Supervisor role.
✨Tip Number 2
Show up and shine! If you get the chance for an interview, make sure to showcase your leadership skills and attention to detail. Bring examples of how you've maintained high standards in previous roles to impress the hiring team.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up with a friendly email expressing your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Stay flexible! The hospitality industry often requires adaptability, so be open to different shifts and roles. Highlight your willingness to jump in wherever needed during interviews to show you're a team player.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Housekeeping Supervisor role. Highlight any previous supervisory roles in hospitality, especially those related to kitchen or back-of-house operations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for hospitality and how your leadership skills can contribute to Meliá's mission of delivering exceptional service.
Showcase Your Attention to Detail:In the hospitality industry, attention to detail is key. Use specific examples in your application to demonstrate how you've maintained high standards of cleanliness and hygiene in past roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at ME London STK
✨Know Your Stuff
Before the interview, brush up on your knowledge of hygiene standards, HACCP procedures, and the specific responsibilities of a Back of House Supervisor. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved operational efficiency. Meliá values strong leadership, so demonstrating your ability to motivate and organise a team will set you apart.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a busy service period or resolving a conflict within your team. Think through potential scenarios in advance and have clear, structured responses ready.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or how success is measured in the role. This shows your genuine interest in Meliá and helps you determine if it’s the right fit for you.
