At a Glance
- Tasks: Supervise kitchen porters and ensure top-notch cleanliness and hygiene standards.
- Company: Join Meliá Hotels International, a global leader in hospitality.
- Benefits: Enjoy hotel discounts, generous holiday, health plans, and career growth opportunities.
- Other info: Diverse and inclusive workplace with a commitment to sustainability.
- Why this job: Be part of a passionate team and elevate your career across the globe.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Joining Meliá Hotels International is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. It’s knowing that the world is yours – that you can elevate your career across countless destinations, all while being part of one warm, supportive, and passionate family.
Position Details
- Department: Kitchen
- Location: ME London
- Reports to: Executive Head Chef
- Package: Competitive salary + service charge
Benefits
- Global career opportunities across more than 350 hotels
- Hotel discounts for you, your friends & family across the globe
- Generous hotel service charge
- Health cash plan & discounted dental & optical cover
- Company pension scheme
- Loyalty rewards & refer-a-friend bonus £500
- 29 days’ holiday including bank holidays
- Access to Meliá’s global e-learning platform for personal & professional development
- High‑street savings through Perks at Work
- Meals on duty
Mission
As Back of House Supervisor, you will support the smooth and efficient operation of the stewarding and kitchen porter department at ME London, ensuring the highest standards of cleanliness, hygiene, organisation, and operational support across all back‑of‑house food and beverage areas. You will supervise Kitchen Porters and cleaning teams, ensuring compliance with health & safety, HACCP standards, and company procedures while maintaining excellent support for the kitchen and wider Food & Beverage operation. Through strong leadership, organisation, and attention to detail, you will help deliver an exceptional luxury hospitality experience behind the scenes.
Key Responsibilities
- Supervise and coordinate the daily activities of Kitchen Porters and back‑of‑house cleaning teams
- Ensure all kitchen, storage, canteen, and stewarding areas are maintained to the highest cleanliness and hygiene standards
- Ensure all outlets and kitchen areas are supplied with clean and dry operating equipment and utensils
- Support the management of porter schedules in line with business levels and operational demands
- Monitor and maintain cleaning schedules for kitchens, fridges, freezers, storage areas, and refuse areas
- Ensure HACCP procedures and health & safety standards are consistently followed
- Support stock control, storage organisation, and inventory management for operating equipment and cleaning supplies
- Report maintenance issues and follow up on repair requests where required
- Conduct daily team briefings and support training initiatives for team members
- Assist during busy operational periods to ensure smooth service delivery
- Maintain accurate records including breakage reports, cleaning logs, and departmental documentation
- Support communication and collaboration between Kitchen, Stewarding, Food & Beverage, and other operational departments
Qualifications
- Previous experience in a stewarding, kitchen porter supervisory, or back‑of‑house hospitality role
- Strong understanding of hygiene, food safety, and HACCP procedures
- Excellent organisational and team leadership skills
- Ability to work efficiently in a fast‑paced luxury hospitality environment
- Strong communication skills and ability to motivate a team
- High attention to detail and proactive approach to problem‑solving
- Flexible approach to shifts, including evenings, weekends, and holidays
- Experience managing stock, cleaning schedules, or operational equipment is advantageous
Diversity & Inclusion
We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meliá, we believe our differences make us stronger and fuel innovation. We are equally committed to sustainability, building a responsible present and a better future.
Apply
If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.
Housekeeping Supervisor in City of Westminster employer: ME London STK
Meliá Hotels International is an exceptional employer that offers a vibrant and inclusive work culture, where your career can flourish across over 350 hotels worldwide. With competitive salaries, generous benefits including hotel discounts for you and your loved ones, and a strong focus on personal and professional development through our global e-learning platform, we empower our employees to grow and succeed in the luxury hospitality industry. Join us at ME London, where you will be part of a passionate family dedicated to delivering outstanding service and creating memorable experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Housekeeping Supervisor role.
✨Tip Number 2
Show up and shine! If you can, visit the hotel or venue where you want to work. Introduce yourself to the team, express your interest, and ask about any upcoming opportunities. It’s all about making that personal connection!
✨Tip Number 3
Prepare for the interview by researching Meliá Hotels International. Understand their values, mission, and what makes them unique. This will help you tailor your answers and show that you’re genuinely interested in being part of their family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Meliá team and ready to embark on this exciting journey.
We think you need these skills to ace Housekeeping Supervisor in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Housekeeping Supervisor role. Highlight your previous supervisory experience in stewarding or kitchen porter roles, and don’t forget to mention your understanding of hygiene and HACCP procedures!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about hospitality and how your leadership skills can contribute to our team. Be sure to mention any specific experiences that demonstrate your ability to maintain high cleanliness and hygiene standards.
Show Off Your Team Spirit:We love a good team player! In your application, share examples of how you've motivated and led teams in the past. This will show us that you have the strong communication skills and organisational abilities we’re looking for.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing benefits there!
How to prepare for a job interview at ME London STK
✨Know Your Hygiene Standards
Make sure you brush up on your knowledge of hygiene, food safety, and HACCP procedures. Being able to discuss these topics confidently will show that you understand the importance of cleanliness and safety in a kitchen environment.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Whether it’s managing schedules or motivating staff during busy periods, demonstrating your leadership experience will be key to impressing the interviewers.
✨Be Organised and Detail-Oriented
Bring along any relevant documentation that showcases your organisational skills, like cleaning logs or inventory management records. This will help illustrate your attention to detail and proactive approach to problem-solving.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Asking about their approach to training initiatives or how they maintain communication between departments shows your genuine interest in contributing to their team.
