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For Companies At a Glance
- Tasks: Lead and coordinate exciting groups and events, ensuring unforgettable experiences for guests.
- Company: Join the vibrant Meliá family, a global leader in hospitality.
- Benefits: Enjoy competitive salary, hotel discounts, bonuses, and generous holiday allowance.
- Why this job: Elevate your career while making a real impact in a dynamic environment.
- Qualifications: Proven leadership skills and experience in luxury hotel management.
- Other info: Be part of a diverse and inclusive culture that values innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Joining Meliá is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. It’s knowing that the world is yours — that you can elevate your career across countless destinations, all while being part of one warm, supportive, and passionate family.
Department: Groups & Events
Location: ME London
Reports to: General / Hotel Manager
Package: Competitive salary + 10% annual performance-related bonus + service charge
What’s in it for you?
- Global career opportunities across more than 350 hotels
- Hotel discounts for you, your friends & family across the globe
- Enrolment to the Company Bonus Scheme (10% of salary)
- Life Assurance x3 Salary
- Generous hotel service charge
- Health cash plan & discounted dental & optical cover
- Company pension scheme
- Loyalty rewards & refer-a-friend bonus (£500)
- 29 days’ holiday including bank holidays
- Access to Meliá’s global e-learning platform for personal & professional development
- High-street savings through Perks at Work
Mission
As Head of Groups & Events Planning, you will maximise hotel revenue through the seamless planning, coordination, and delivery of all groups and events. You’ll ensure every detail — from contracting to execution — elevates guest satisfaction while driving financial performance. Leading and developing the Conference and Events Coordinators in your team, you will champion operational excellence, strengthen client relationships, and secure the hotel’s position as a top MICE destination.
Key Responsibilities
- Set team objectives, review contracts, allocate events, and oversee planning tasks.
- Ensure timely completion of group summaries, BEOs, and structured pre-con meetings.
- Monitor event delivery, resolve incidents, implement improvements, and track recurring issues.
- Prepare key departmental projections with F&B and provide insights during business reviews.
- Build strong relationships with external suppliers and oversee site inspections and visits.
- Represent the hotel at social events and MICE trade shows to support business generation.
- Participate in the creation, monitoring, and adjustment of departmental budgets.
- Analyse P&L, revenues, and expenses, identifying efficiencies and revenue opportunities.
- Ensure accurate billing, reporting, forecasting, and financial follow-up for groups/events.
What we’re looking for
- Strong leadership, financial, operational, and communication skills
- Experience in a similar luxury hotel environment
- High attention to detail with a proactive, analytical and service-driven mindset
- Excellent planning ability and proven problem-solving skills
- Minimum 2 years’ experience in a management / leadership role
At Meliá, our people are the heart of everything we do. Whether you’re stepping into leadership or building on your expertise, you’ll be part of a culture defined by respect, collaboration, and passion. From our newest talents to the most seasoned leaders, we are all Very Inspiring People — and that includes you.
Our Commitment to Diversity & Inclusion
We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meliá, we believe our differences make us stronger and fuel innovation. We are equally committed to sustainability, building a responsible present and a better future. If you want to be a Very Inspiring Person, apply now and start your journey with Meliá.
Head of Groups and Events Planning in London employer: ME London Hotel
Contact Detail:
ME London Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Groups and Events Planning in London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the MICE sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events and projects. This will give potential employers a taste of what you can bring to the table, especially in a role like Head of Groups and Events Planning.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to hotels or companies you’re interested in, like Meliá, and express your enthusiasm for potential opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Meliá family.
We think you need these skills to ace Head of Groups and Events Planning in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining Meliá and making a difference in the Groups and Events Planning department.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience and skills. We’re looking for strong leadership and operational excellence, so showcase those achievements that align with what we value at Meliá.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be specific about your experience in luxury hotel environments and how you can contribute to our mission of elevating guest satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Meliá family!
How to prepare for a job interview at ME London Hotel
✨Know Your Stuff
Before the interview, dive deep into Meliá's values and mission. Understand their approach to groups and events planning, and be ready to discuss how your experience aligns with their goals. This shows you’re not just interested in any job, but specifically in being part of their family.
✨Showcase Your Leadership Skills
As a Head of Groups and Events Planning, leadership is key. Prepare examples from your past roles where you successfully led a team or managed a project. Highlight how you resolved conflicts or improved processes, as this will demonstrate your capability to lead and inspire others.
✨Be Financially Savvy
Since the role involves analysing P&L and identifying revenue opportunities, brush up on your financial knowledge. Be prepared to discuss how you've managed budgets in previous positions and share specific strategies you used to maximise revenue while ensuring guest satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the challenges they face in event planning, or how they measure success in this role. This not only shows your interest but also helps you gauge if Meliá is the right fit for you.
