At a Glance
- Tasks: Deliver exceptional customer service and create memorable styling experiences.
- Company: Join ME+EM, a fast-growing luxury fashion brand with a vibrant culture.
- Benefits: Enjoy 33 days annual leave, generous discounts, and fun social events.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
- Why this job: Be part of a dynamic team and make a real impact in fashion.
- Qualifications: Passion for fashion and experience in fast-paced retail environments.
The predicted salary is between 30000 - 40000 £ per year.
Contract Type: Full Time, 37.5 Hours Per Week
About us
ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.
About the role
ME+EM is looking for full time Style Advisors to join our retail team in our London Stores. Candidates must have the flexibility to work across 7 days a week, with 7.5 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns.
About you
- Experience working in a fast paced, high volume environment
- Have a genuine passion for fashion and providing outstanding customer service
Your responsibilities
- Provide the best experience through speed and accuracy
- Ensure you represent the brand at all times by following the company dress code
- Continually improve product knowledge and research products online
- Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online
- Be confident in building organic and long-lasting relationships with customers
- Carry out personal styling sessions with confidence
- Confident with styling, outfit building and recommendations
- Escalate customer complaints to the management team
- Awareness of opening and closing duties and support when necessary
- Be confident with till functions
- Process transactions, refunds and telephone orders confidentially
- Understanding the importance of data collection and ensuring GDPR is adhered to
- High level of telephone etiquette
- Maintaining store visual merchandising standards
- Replenishing stock and keeping the shop floor clean and tidy
- Assist with deliveries and stock recalls
- Being responsible for own H&S and ensuring H&S processes are followed in store
Employee benefits
- 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
- A day off to celebrate your birthday
- Pension Scheme
- Group Life Insurance
- Employee Assistance Programme (EAP)
- Length of Service Award
- Refer a Friend Scheme
- Generous Staff and Friends and Family Discount
- Cycle to Work Scheme
- Eye Care Vouchers
- Real Living Wage Employer
- Employee led committees
- Social events and biannual parties
- Enhanced maternity and paternity package after 2 years of service
Equal opportunities
ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.
Style Advisor - Full Time - London employer: Me-Em-1
ME+EM is an exceptional employer, offering a vibrant and supportive work culture in the heart of London. With a commitment to employee growth, we provide extensive benefits including 33 days of annual leave, a generous discount scheme, and opportunities for social engagement through events and parties. Join our passionate team where your contributions are valued, and you can thrive in a fast-paced, creative environment that celebrates diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Style Advisor - Full Time - London
✨Tip Number 1
Get to know ME+EM! Before your interview, dive into our brand's story and values. Show us you’re not just passionate about fashion but also about what we stand for. This will help you connect with the team and demonstrate that you’re a perfect fit!
✨Tip Number 2
Practice your styling skills! Think about how you would put together outfits for different occasions. Bring some ideas to the interview to showcase your creativity and confidence in personal styling. We love seeing candidates who can think on their feet!
✨Tip Number 3
Be ready to chat about customer service! Share examples of how you've gone above and beyond for customers in the past. We want to hear about your experiences in fast-paced environments and how you handle challenges with a smile.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the ME+EM family. Let’s make this happen together!
We think you need these skills to ace Style Advisor - Full Time - London
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any experiences or stories that highlight your enthusiasm for the industry and how it aligns with ME+EM's values.
Be Authentic and Memorable:Remember, we’re looking for Style Advisors who can deliver an authentic service. Use your application to showcase your personality and how you connect with customers. Make it memorable!
Highlight Your Team Spirit:Since we thrive in a dynamic team environment, mention any past experiences where you’ve worked well with others. Show us how you contribute to a fun and supportive atmosphere!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at ME+EM.
How to prepare for a job interview at Me-Em-1
✨Know Your Fashion
Brush up on the latest trends and ME+EM's unique style. Be ready to discuss your favourite pieces from their collection and how you would style them. This shows your genuine passion for fashion and helps you connect with the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Think about times when you went above and beyond for a customer, as this aligns perfectly with what ME+EM values in their Style Advisors.
✨Be Ready to Multitask
Since the role involves working in a fast-paced environment, think of scenarios where you've successfully managed multiple tasks at once. Highlight your ability to stay organised and efficient, even during busy periods.
✨Embrace the Team Spirit
ME+EM values teamwork, so be prepared to discuss how you work well in a team setting. Share experiences where collaboration led to success, and express your enthusiasm for contributing to a supportive and fun workplace culture.
