At a Glance
- Tasks: Provide administration support for stock movements and produce weekly store reports.
- Company: ME+EM is a fast-growing luxury fashion brand with stores in London and Edinburgh.
- Benefits: Enjoy 33 days annual leave, a birthday day off, and generous staff discounts.
- Other info: The position is full-time, based in London, with opportunities for career progression.
- Why this job: This role offers a chance to learn about retail in a dynamic, fun environment.
- Qualifications: Strong numerical and Excel skills are essential, along with effective communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to: Merchandiser
Location: London
Contract Type: Full time, 37.5 hours per week
ME+EM is one of the UK’s fastest-growing luxury fashion brands. As a direct-to-consumer business we operate in a truly omnichannel way, with an extremely successful online store, monthly mailings and stores in London, Edinburgh and concessions in Harrods and Selfridges. Our exciting growth continues with the opening of our US stores. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.
About the Role
This role will provide essential administration support for the Merchandising Branch team, liaising with our warehouse, managing stock distribution into our stores and communicating with the store teams. This is a great opportunity for a bright, enthusiastic individual who is looking to learn about the retail industry and progress within a growing business.
Responsibilities
- Provide correct administration of all Branch stock movements (orders, recalls, transfers)
- Produce weekly store reports, reviewing sales and stock position to identify any opportunities to maximise sales and stock turnover.
- Action store stock allocation and replenishment orders.
- First contact for stores with any queries and requests.
- Review and challenge store ranging decisions to optimise store stock capacity
- Awareness of trade in the wider business, and implications for stores
- Liaise with our Stores, Warehouse and Forwarders to monitor the delivery process, to get replenishment and newness into stores as quickly as possible
- Liaise with Product MAAs to monitor deliveries, highlighting to Merchandisers any risks to product launches in store
- Liaise with the VM team to maximise commercial opportunity in store whilst maintaining luxury visuals
- Provide correct administration of all external concession data
- Create and compile shipping documents to send stock to international stores
- Oversee quarterly stock takes
- Upload and manage sale files for stores during Mark Down periods
- Support the team by effectively managing the markdown administration.
- Support Merchandisers with ad hoc analysis.
- Work with the team to ensure all department deadlines are being met.
Experience
- Excellent numerical and excel skills.
- Strong administration & analytical skills.
- Confident and articulate communicator, able to build strong effective relationships.
- Someone who uses initiative with a hands-on approach and the ability to prioritise.
- Ability to multi-task in our fast-paced environment.
- Interest in working within fashion retail.
Employee Benefits
- 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
- A day off to celebrate your birthday.
- Pension Scheme
- Group Life and Income Protection Insurances
- Employee Assistance Programme (EAP)
- Length of Service Award
- Refer a Friend Scheme
- Generous Staff and Friends and Family Discount
- Cycle to Work Scheme
- Eye Care Vouchers
- Real Living Wage Employer
- Employee led committees
- Social events and biannual parties
- Enhanced maternity and paternity package after 2 years of service.
ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply to opportunities within our company.
Branch Merchandising Admin Assistant in London employer: Me-Em-1
ME+EM, located in London, is committed to diversity and inclusion, offering benefits like enhanced maternity/paternity packages and employee-led social events. Join a passionate team that values hard work and creativity while contributing to the growth of a leading luxury fashion brand.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Merchandising Admin Assistant in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Me-Em-1, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Me-Em-1!
We think you need these skills to ace Branch Merchandising Admin Assistant in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Me-Em-1, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Me-Em-1 and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Me-Em-1 that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Me-Em-1
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
