Security Operations Analyst

About Us

ME+EM is one of the UK's fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.

About the Role

The Security Operations Analyst is a development role that provides practical experience in information security operations, vendor management, and security platform ownership. Working closely with the Head of Information Security, you will support our outsourced SOC relationships and internal security platforms while developing expertise across multiple information security disciplines. This position offers standard business hours with a focus on professional development, mentorship, and hands-on learning including direct operational responsibility. The role is perfect for recent graduates or early-career professionals who want to build a strong foundation in cybersecurity through exposure to enterprise-scale security operations, vendor relationships, and technical platform management.

Responsibilities

• Support the day-to-day relationship with MSSP/SOC partners, monitoring performance against SLAs and KPIs.
• Assist with vendor communications, including status calls, reviews and escalation processes.
• Maintain vendor documentation, contracts and service catalogues.
• Help prepare performance reports and insights for management.
• Monitor security alerts from SIEM, IDS and other security tools.
• Document incidents, response actions and lessons learned.
• Analyse logs, network traffic and system events to identify threats and anomalies.
• Support vulnerability scanning, risk assessment and remediation tracking.
• Support the configuration, optimisation and day-to-day health of SIEM, SOAR and threat intelligence platforms.
• Assist with user access management, system upgrades and integrations.
• Help develop dashboards, reports and detection rules.
• Work with IT teams to deploy security sensors and monitoring tools.
• Support security projects with documentation, coordination and tracking.
• Research new security technologies and contribute to vendor evaluations.
• Assist with compliance documentation and audit preparation.
• Help maintain security policies, playbooks and knowledge base articles.
• Contribute to security awareness and training initiatives.

Skills & Experience

• Degree in Cybersecurity, Information Security, Computer Science, IT or a related field.
• Strong understanding of core cybersecurity principles and risk management basics.
• Demonstrated interest in security through study, projects, internships or self-learning.
• Excellent attention to detail with a structured, analytical mindset.
• Strong communication skills with the ability to explain technical concepts clearly.
• Proficient in Microsoft Office, particularly Excel for reporting and analysis.

• Experience in SOC, security operations, network monitoring or technical support roles.
• Hands-on exposure to SIEM tools (e.g. Splunk, Sentinel, QRadar, LogRhythm, Datadog).
• Familiarity with EDR, cloud security tools and Zero Trust concepts.
• Scripting skills in Python, PowerShell or Bash.
• Knowledge of attack techniques (TTPs), vulnerability management and incident response.
• Understanding of compliance frameworks (ISO 27001, NIST, PCI-DSS, etc.).
• Interest in AI, automation and modern security technologies.

Personal Qualities

• Curious, proactive and motivated to build a career in cybersecurity.
• Resilient and adaptable in a fast-paced environment.
• High integrity and professionalism when handling sensitive information.
• Collaborative team player with a strong work ethic and growth mindset.

Employee Benefits

• 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
• A day off to celebrate your birthday.
• Pension Scheme
• Group Life Insurance
• Employee Assistance Programme (EAP)
• Length of Service Award
• Refer a Friend Scheme
• Staff uniform for retail employees
• Generous Staff and Friends and Family Discount
• Annual Volunteer Day
• Cycle to Work Scheme
• Tech Scheme
• Eye Care Vouchers
• Real Living Wage Employer
• Employee led committees
• Social events and biannual parties
• Enhanced maternity and paternity package after 2 years of service.

Equal Opportunities

ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.

Please email [email protected] should you require any adjustments needed to take part in this recruitment process.

Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.