At a Glance
- Tasks: Deliver luxury customer service, resolve queries, and offer styling advice.
- Company: Join ME+EM, a premium brand known for its exceptional customer care.
- Benefits: Enjoy a competitive salary, employee discounts, and a supportive work environment.
- Other info: Work in a vibrant office in West London with opportunities for growth.
- Why this job: Be part of a team that creates unforgettable experiences for VIP customers.
- Qualifications: Strong communication skills and a passion for fashion and customer service.
The predicted salary is between 24000 - 30000 £ per year.
ME+EM Customer Care Advisor role based at Head Office, White City Place, West London.
You will deliver a warm, personalised, luxury-level service across all channels, resolving queries with empathy while upholding brand values and ensuring a premium customer journey.
Responsibilities include resolving complex issues, offering styling advice, and supporting VIP and Friends & Family orders.
You will contribute to a smooth operation and maintain GDPR-compliant customer records.
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Luxury Customer Care Specialist (VIP & Styling) employer: ME AND EM
At ME+EM, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of West London. Our Buying Admin Assistant role not only provides a supportive environment for professional growth but also comes with generous benefits such as 33 days of annual leave, a day off for your birthday, and a commitment to diversity and inclusion. Join us to be part of a team that values collaboration, creativity, and employee well-being.
