ME+EM seeks a Head of CRM to lead retention, loyalty and advocacy programmes. The role focuses on reducing reliance on acquisition spend while growing cross‑tier customer value and lifetime revenue across the UK and internationally.
You will own CRM strategy, technology and customer insight, and develop a high‑performing team. This leadership role collaborates with Brand, Ecommerce, Retail and Customer Experience to optimise omnichannel customer journeys.
#J-18808-Ljbffr
Head of CRM: VIP Loyalty & Growth (Luxury Fashion) employer: ME AND EM
At ME+EM, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of West London. Our Buying Admin Assistant role not only provides a supportive environment for professional growth but also comes with generous benefits such as 33 days of annual leave, a day off for your birthday, and a commitment to diversity and inclusion. Join us to be part of a team that values collaboration, creativity, and employee well-being.
