At a Glance
- Tasks: Deliver exceptional customer service and provide personal styling sessions in a dynamic retail environment.
- Company: Join ME+EM, a fast-growing luxury fashion brand with a vibrant team culture.
- Benefits: Enjoy 33 days annual leave, competitive pay, and fun social activities.
- Other info: Opportunity to grow within a supportive and entrepreneurial company.
- Why this job: Be part of a creative team that values your contributions and passion for fashion.
- Qualifications: Experience in fast-paced environments and a genuine love for fashion and customer service.
The predicted salary is between 20000 - 25000 € per year.
About Us
ME+EM is one of the UK's fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.
About The Role
This role requires the successful candidate to travel to ME+EM store. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns.
About You
- Experience working in a fast paced, high volume environment
- Have a genuine passion for fashion and providing outstanding customer service
- Able to provide successful references of relevant experience in Fashion, Service or Hospitality
- Community driver and relationship builder
- Confident, personable and supportive
Your Responsibilities
- Provide the best experience through speed and accuracy.
- Ensure you represent the brand at all times by following the company dress code.
- Continually improve product knowledge and research products online.
- Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online.
- Promoting 'one business' mindset.
- Be confident in building organic and long-lasting relationships with customers.
- Carryout personal styling sessions with confidence.
- Confident with styling, outfit building and recommendations.
- Escalate customer complaints to the management team.
- Aware of opening and closing duties and support when necessary.
- Be confident with till functions.
- Process transactions, refunds and telephone orders confidentially.
- Embrace change and support the roll out of new systems.
- Understanding the importance of data collection and ensuring GDPR is adhered to.
- High level of telephone etiquette.
- Maintaining store visual merchandising standards.
- Replenishing stock and keeping the shop floor clean and tidy.
- Assist with deliveries & stock recalls.
- Being responsible for own H&S and ensuring H&S processes are followed in store.
Employee Benefits
33 days annual leave for full time employees (25 days holiday + 8)
Style Advisor - Edinburgh employer: ME AND EM
At ME+EM, we pride ourselves on being an entrepreneurial and creative team that values hard work and enthusiasm. Our Edinburgh location offers a vibrant work culture with ample opportunities for personal growth, supported by a strong emphasis on teamwork and community. With generous employee benefits, including 33 days of annual leave for full-time employees, and a fun, fast-paced environment, we are committed to rewarding our staff and fostering a welcoming atmosphere for all.
StudySmarter Expert Advice🤫
We think this is how you could land Style Advisor - Edinburgh
✨Tip Number 1
Get to know the brand inside out! Research ME+EM's style, values, and recent collections. This will not only help you in interviews but also show your genuine passion for fashion.
✨Tip Number 2
Network like a pro! Attend fashion events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Practice your personal styling skills! Create looks using items from your wardrobe or online shops. Being able to showcase your styling abilities during interviews can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the ME+EM team!
We think you need these skills to ace Style Advisor - Edinburgh
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any relevant experiences or personal stories that highlight your enthusiasm for the industry. We want to see how you connect with our brand and what makes you a great fit for the Style Advisor role.
Tailor Your Application:Make sure to customise your application for the Style Advisor position. Highlight your experience in fast-paced environments and your ability to provide outstanding customer service. We appreciate candidates who take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at ME+EM!
How to prepare for a job interview at ME AND EM
✨Know Your Fashion
Brush up on the latest trends and ME+EM's unique style. Be ready to discuss your favourite pieces from their collection and how you would style them. This shows your genuine passion for fashion and helps you connect with the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in previous roles. Think about specific situations where you went above and beyond to help a customer, as this aligns perfectly with what ME+EM values.
✨Be Ready to Adapt
Since the role involves working in a fast-paced environment, be prepared to discuss how you handle high-pressure situations. Share experiences where you successfully multitasked or adapted to changing circumstances, demonstrating your flexibility.
✨Dress the Part
As a Style Advisor, your appearance matters! Dress in a way that reflects ME+EM's aesthetic during the interview. This not only shows your understanding of the brand but also gives you a chance to showcase your styling skills right from the start.
