At a Glance
- Tasks: Deliver exceptional customer service and provide personal styling sessions in a fast-paced retail environment.
- Company: Join ME+EM, a rapidly growing luxury fashion brand with a vibrant team culture.
- Benefits: Enjoy 33 days annual leave, generous discounts, and social events.
- Other info: Opportunities for career growth and a supportive, inclusive workplace.
- Why this job: Be part of a creative team that values your contributions and passion for fashion.
- Qualifications: Experience in fast-paced environments and a genuine love for fashion and customer service.
The predicted salary is between 24000 - 36000 £ per year.
Location: Edinburgh
Contract Type: 32 hours per week (4 Days)
About us
ME+EM is one of the UK's fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S.
At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.
Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.
About The role
This role requires the successful candidate to travel to ME+EM store. Candidates must have the flexibility to work across 7 days a week, with 8 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns.
About you
- Experience working in a fast paced, high volume environment
- Have a genuine passion for fashion and providing outstanding customer service
- Able to provide successful references of relevant experience in Fashion, Service or Hospitality
- Community driver and relationship builder
- Confident, personable and supportive
Your Responsibilities
- Provide the best experience through speed and accuracy.
- Ensure you represent the brand at all times by following the company dress code.
- Continually improve product knowledge and research products online.
- Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online.
- Promoting 'one business' mindset.
- Be confident in building organic and long-lasting relationships with customers.
- Carryout personal styling sessions with confidence.
- Confident with styling, outfit building and recommendations.
- Escalate customer complaints to the management team.
- Awareness of opening and closing duties and support when necessary.
- Be confident with till functions.
- Process transactions, refunds and telephone orders confidentially.
- Embrace change and support the roll out of new systems.
- Understanding the importance of data collection and ensuring GDPR is adhered to.
- High level of telephone etiquette.
- Maintaining store visual merchandising standards.
- Replenishing stock and keeping the shop floor clean and tidy.
- Assist with deliveries & stock recalls.
- Being responsible for own H&S and ensuring H&S processes are followed in store.
Employee Benefits
- 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
- A day off to celebrate your birthday.
- Pension Scheme
- Group Life and Income Protection Insurances
- Employee Assistance Programme (EAP)
- Length of Service Award
- Refer a Friend Scheme
- Staff uniform for retail employees
- Generous Staff and Friends and Family Discount
- Annual Volunteer Day
- Cycle to Work Scheme
- Tech Scheme
- Eye Care Vouchers
- Real Living Wage Employer
- Employee led committees
- Social events and biannual parties
- Enhanced maternity and paternity package after 2 years of service.
Equal Opportunities
ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.
Please email recruiting@me-em.com should you require any adjustments needed to take part in this recruitment process.
Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.
Retail Style Advisor - Edinburgh employer: ME AND EM
ME+EM is an exceptional employer, offering a vibrant and supportive work culture in the heart of Edinburgh. With generous benefits such as 33 days of annual leave, a day off for your birthday, and a commitment to employee growth through training and social events, we ensure that our team members feel valued and engaged. Join us to be part of a dynamic fashion brand where creativity thrives and every contribution is celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Style Advisor - Edinburgh
✨Get Hands-On with the Fashion Community
Dive into local fashion events, markets, and pop-ups when you’re hunting for that part-time gig! Trust us, making connections directly within the fashion community can open doors you didn’t even know existed, plus it shows your commitment to the industry.
✨Show Off Your Creative Side
Create an Instagram or blog dedicated to your fashion insights or personal styles. This isn't just for personal branding but also a way to catch the eye of brands like ME AND EM when they’re looking for part-time talent. It’s all about visibility!
✨Leverage Your Student Networks
If you're at uni, don’t underestimate the power of your career services and fashion societies. They often have exclusive partnerships with local brands and can get you interviews or insights about part-time roles before they hit the mainstream job boards.
✨Apply Directly and Get Noticed
Always look to apply directly through websites like ME AND EM instead of just relying on job boards. Show that you're keen by reaching out directly with a quick note expressing your interest in their brand and any potential part-time openings.
We think you need these skills to ace Retail Style Advisor - Edinburgh
Some tips for your application 🫡
Show Off Your Personal Style:In the fashion-apparel industry, it’s all about expressing your unique sense of style. Make sure your CV reflects your fashion knowledge and personal aesthetic. Consider adding links to your social media style accounts or any fashion blogs you've contributed to – this gives us a taste of your fashion sense and creativity!
Highlight Relevant Experience:When applying for a part-time role in fashion, highlight your relevant experience in retail or any fashion-related jobs. Focus on customer service skills and your ability to work in a fast-paced environment. If you’ve taken courses or have certifications related to fashion or merchandising, don’t forget to mention those too!
Guarantee Flexibility in Your Application:As this is a part-time position, we really need to see your availability right off the bat. Make it easy for us by including a clear section in your CV or cover letter outlining when you can work, as well as any commitments you might have. This helps us understand your fit for the role immediately!
Craft a Passionate Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about fashion and how you can contribute to our team at ME AND EM. Talk about any current fashion trends you love or brands that inspire you, and tie this back to the role. We love to see enthusiasm and a keen interest in the industry!
How to prepare for a job interview at ME AND EM
✨Show Off Your Style Knowledge
In fashion, it's all about showcasing your awareness of current trends and styles. Brush up on the latest collections and buzzworthy designers, and be ready to discuss why you love them or how they influence your style. This helps us connect with you on a personal level and see how you fit into ME AND EM's vibe!
✨Bring Your Portfolio to Life
If you've got a portfolio—whether it’s mood boards, sketches, or even snapshots of your style development—make sure to bring it along. Talk us through your creative process! As we're eyeing a part-time role, we want to see your passion and how you can contribute to our team even in a flexible capacity.
✨Prepare for a Practical Assessment
Depending on the role, you might be asked to demonstrate your fashion sense through a practical task—like styling an outfit or merchandising a small display. Don't forget to prep some popular looks and practice your presentation. It’s a chance to show how you think on your feet and bring your fashion ideas to life!
✨Express Your Availability and Flexibility
Being part-time means we need someone who can fit into our schedule seamlessly. Be upfront about your availability, but also highlight your eagerness to adapt and grow within ME AND EM. This shows not only your commitment but also your understanding of the dynamic nature of retail hours.
