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- Tasks: Support daily operations of our vibrant e-commerce website and assist with product launches.
- Company: Join ME+EM, a fast-growing luxury fashion brand with a strong online presence.
- Benefits: Enjoy 33 days annual leave, birthday off, and generous staff discounts.
- Why this job: Be part of a creative team in a fun, fast-paced environment that values your contributions.
- Qualifications: Organised, detail-oriented, and passionate about fashion; previous e-commerce experience preferred.
- Other info: We celebrate diversity and encourage all backgrounds to apply!
The predicted salary is between 28800 - 43200 £ per year.
Reporting to: Digital Merchandising Manager
Location: Head Office, White City Place, West London
Contract Type: 12 Month Fixed Term Contract / Full Time, 37.5 hours per week
About Us:
ME+EM is one of the UK's fastest-growing luxury fashion brands. As a direct-to-consumer business we operate in a truly omnichannel way, with an extremely successful online store, monthly mailings and stores in London, Edinburgh and concessions in Harrods and Selfridges. Our exciting growth continues in spring 2024 with the opening of our first US stores.
At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.
Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is recognized.
About The Role:
We are looking for an Ecommerce Assistant who will play a key role in supporting the day-to-day operations of the ME+EM website. From preparing products for launch to assisting with digital merchandising and reporting, you'll be instrumental in maintaining a high-performing, visually cohesive, and customer-focused online store.
Responsibilities:
- Ensure all products are accurately enriched and set up pre-launch, including imagery, size guides, copy, and attributes.
- Manage upsell and cross-sell recommendations for new and existing products.
- Organise and tag product imagery for tracking; support reshoots and monitor performance impact.
- Maintain site accuracy through regular checks and updates.
- Manage visual merchandising for selected categories and custom pages.
- Oversee product label tags and conduct on-site QA.
- Update website content, including imagery, copy, and trading documents.
- Assist in maintaining key content areas such as the blog and homepage carousels.
- Generate and format ecommerce reports; track key performance metrics.
- Support the team during product launches and key trading moments.
Skills:
- Highly organised with strong attention to detail.
- Comfortable in a fast-paced, deadline-driven environment.
- Strong communication and teamwork skills.
- Previous ecommerce or digital merchandising experience (preferred).
- Proficient in Excel, with data entry and formatting experience.
- Passion for fashion, retail, and the ME+EM brand.
Employee Benefits:
- 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
- A day off to celebrate your birthday.
- Pension Scheme
- Group Life Insurance
- Employee Assistance Programme (EAP)
- Length of Service Award
- Refer a Friend Scheme
- Staff uniform for retail employees
- Generous Staff and Friends and Family Discount
- Annual Volunteer Day
- Cycle to Work Scheme
- Tech Scheme
- Eye Care Vouchers
- Real Living Wage Employer
- Employee led committees
- Social events and biannual parties
- Enhanced maternity and paternity package after 2 years of service.
ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.
Please email (email protected) should you require any adjustments needed to take part in this recruitment process.
Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.
Ecommerce Assistant employer: ME AND EM
Contact Detail:
ME AND EM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Assistant
✨Tip Number 1
Familiarise yourself with the ME+EM brand and its product offerings. Understanding their style, target audience, and unique selling points will help you demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Brush up on your Excel skills, especially in data entry and formatting. Being proficient in Excel is crucial for generating reports and tracking performance metrics, which are key responsibilities of the Ecommerce Assistant role.
✨Tip Number 3
Prepare to discuss your previous experience in e-commerce or digital merchandising. Highlight specific examples where you've contributed to product launches or improved online store performance, as this will showcase your relevant skills.
✨Tip Number 4
Showcase your organisational skills by preparing a mock plan for managing product launches or visual merchandising. This will demonstrate your ability to handle the fast-paced environment and attention to detail that ME+EM values.
We think you need these skills to ace Ecommerce Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Ecommerce Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: If you have previous ecommerce or digital merchandising experience, make sure to detail this in your CV and cover letter. Use specific examples to demonstrate your skills in managing product launches, visual merchandising, and data analysis.
Highlight Your Passion: Express your enthusiasm for fashion and the ME+EM brand in your application. Mention any relevant personal interests or experiences that showcase your passion for the industry.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Ecommerce Assistant role.
How to prepare for a job interview at ME AND EM
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry and specifically for the ME+EM brand. Research their latest collections and be ready to discuss what you love about their style and ethos.
✨Demonstrate Your Organisational Skills
As an Ecommerce Assistant, being organised is key. Prepare examples of how you've managed multiple tasks or projects in a fast-paced environment, highlighting your attention to detail and ability to meet deadlines.
✨Familiarise Yourself with Digital Merchandising
Brush up on your knowledge of digital merchandising practices. Be prepared to discuss how you would approach product launches, upselling, and maintaining site accuracy, as these are crucial aspects of the role.
✨Prepare Questions About the Role
Have thoughtful questions ready to ask the interviewer about the Ecommerce Assistant position and the team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
