ME+EM is seeking a Customer Care Advisor to deliver warm, personalised, luxury-level service across phone, email, live chat and social channels. You will resolve queries with empathy, offer styling guidance, and contribute to a seamless customer journey.
You will process orders, refunds and exchanges, maintain accurate records in line with GDPR, and collaborate with Retail and internal teams to support daily operations in a fast-paced luxury environment.
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Luxury Customer Care Specialist – Styling & Support in London employer: ME AND EM LIMITED
At ME+EM, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Junior Accountant in our White City head office, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while working alongside a passionate team in a vibrant retail environment. Join us to be part of a company that values innovation, collaboration, and excellence in every aspect of our operations.
