At a Glance
- Tasks: Join our team to maintain and troubleshoot cutting-edge gas turbine engine systems.
- Company: Be part of a dynamic company focused on innovation and customer support.
- Benefits: Enjoy a competitive compensation package and opportunities for internal growth.
- Other info: Willingness to travel and work shifts is essential; SC clearance is a plus.
- Why this job: Make an impact with your creativity while working in a collaborative, 24/7 environment.
- Qualifications: Degree in Computing/Software Engineering or related experience; Linux system admin skills required.
The predicted salary is between 36000 - 60000 £ per year.
Technical Services Representative - Software
We have an exciting opportunity for a Technical Services Representative - Software to join our dynamic team, maintaining and troubleshooting cutting-edge systems in gas turbine engine test facilities.
As a TSR, you\'ll play a pivotal role in providing top-notch customer support while leading issue resolution and mitigating technical risks. You\'ll deliver hands-on technical support across technologies such as:
- Software systems
- Measurement, instrumentation, and data acquisition systems
- PLCs (Programmable Logic Controllers)
- Computer networks
Creativity is valued! You will also suggest and implement improvements. Success requires a solid technical background and willingness to work in a 24/7 shift pattern as part of a team.
Responsibilities include:
- Maintaining and troubleshooting systems in Gas Turbine engine test facilities worldwide.
- Providing technical support to customers for software products.
- Analyzing customer inquiries, resolving issues, and delivering solutions.
- Tracking issues and generating reports using administrative systems.
- Contributing to process improvements and product enhancements.
- Traveling to customer sites for installation, maintenance, and reviews.
- Installing upgrades and participating in system commissioning.
- Supporting system configuration and long-term reliability.
- Managing hardware inventory and spares.
- Sharing feedback on software development and supporting design teams.
- Managing subcontractors for third-party services.
- Working collaboratively in a 24/7 shift environment.
Preferred qualifications:
- Degree or diploma in Computing/Software Engineering or related experience.
- At least five years of Linux system administration experience.
- Strong problem-solving skills for complex issues.
- Knowledge of measurement principles is a plus.
- Experience with Gas Turbine test facilities is advantageous.
- SC clearance is a benefit.
- Willingness to travel and hold a valid passport.
Ideal candidate qualities:
Act with integrity, build trust, understand customer needs, plan effectively, collaborate well, and adapt to change.
What we offer:
Our values include Engagement, Teamwork, Purposeful Action, Ownership, and Long-term Perspective. We welcome diverse ideas and promote growth through internal career opportunities. Our compensation package is competitive and comprehensive.
#J-18808-LjbffrTechnical Services Representative - Software in Derby employer: MDS
Join a forward-thinking company that values creativity and teamwork, offering a dynamic work environment for Technical Services Representatives in the cutting-edge field of gas turbine engine testing. With a strong emphasis on employee growth and internal career opportunities, we provide a competitive compensation package and foster a culture of engagement and purposeful action. Our commitment to innovation and collaboration ensures that you will play a vital role in delivering exceptional customer support while enhancing your technical skills in a supportive 24/7 shift environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Representative - Software in Derby
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at MDS or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to MDS.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like MDS.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like MDS that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Technical Services Representative - Software in Derby
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at MDS.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at MDS and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at MDS
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If MDS uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
