At a Glance
- Tasks: Install, maintain, and troubleshoot industrial metal detection equipment on-site.
- Company: Join a leading independent service provider in the metal detection industry.
- Benefits: Company car, laptop, iPhone, tools provided, and travel expenses covered.
- Other info: Dynamic role with opportunities for travel and professional growth.
- Why this job: Make a real impact in food and pharmaceutical safety while developing your technical skills.
- Qualifications: Experience with industrial equipment and strong troubleshooting skills required.
The predicted salary is between 31500 - 38500 £ per year.
About the job Company Description Metal Detection Services Ltd (MDS Ltd) is a leading independent service provider for a wide range of industrial metal detection systems, supporting food, pharmaceutical, textile, and medical dressing industries.
The company is ISO 9001 and UKAS certified, reflecting a strong commitment to quality and compliance.
MDS Ltd is the proud UK distributor for CEIA Spa industrial metal detectors and pharmaceutical equipment in the Republic of Ireland.
CEIA manufactures high-performance metal detection equipment in a highly automated facility in Arezzo, Italy, ensuring consistent build quality and reliability.
MDS Ltd also delivers engineering services for performance validation to supermarket Codes of Practice and provides site visits for metal detector faults, on-site training, equipment setup, testing, and operation.
Role Description This is a full-time, on-site Field Service Engineer role based ideally in the north west of England, but other areas will be considered for the right candidate.
The Field Service Engineer will install, commission, and maintain industrial metal detection equipment at customer locations, ensuring optimal performance and compliance with industry standards.
Day-to-day responsibilities include diagnosing faults, performing troubleshooting, and carrying out performance validations on systems across food, pharmaceutical, and related environments.
The role involves providing technical support, guiding customers on proper operation and testing procedures, and delivering basic on-site training where required.
The engineer will also complete service documentation, coordinate with the wider engineering and sales teams, and uphold safety, quality, and regulatory requirements during all site visits.
Qualifications
- Strong field service and on-site support skills, including experience working with industrial equipment in production or manufacturing environments.
- Proficiency in troubleshooting and diagnostic techniques for electro-mechanical or electronic systems, with the ability to resolve complex technical issues.
- Experience in technical support and guidance for customers, including clear communication of technical information and best practices.
- Demonstrated customer service skills, with a professional, respectful approach and a focus on long-term relationships.
- Ability to read and interpret technical documentation, schematics, and standards.
- Willingness to travel across the UK with occasional nights away from home.
- Full driving licence.
- Comfortable working in food, pharmaceutical, or similar regulated environments; prior experience in these sectors is beneficial.
- Strong organisational skills, attention to detail, and the ability to work independently while collaborating effectively with internal teams
- Previous field service role an advantage.
Equipment provided..
- Company car
- Company laptop, i Phone
- All tools provided
- Company credit card for expenses
Field Service Engineer in England employer: MDS Limited
Metal Detection Services Ltd (MDS Ltd) is an exceptional employer, offering a dynamic work environment where innovation meets quality in the field of industrial metal detection. With a strong commitment to employee growth, MDS Ltd provides comprehensive training and support, ensuring that Field Service Engineers are equipped with the skills needed to excel in their roles. Located in the north west of England, the company fosters a collaborative culture that values customer relationships and technical expertise, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in England
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to MDS Limited as a field sales pro!
✨Scout Out the Competition
Research potential competitors for MDS Limited and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up MDS Limited’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer in England
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at MDS Limited, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at MDS Limited, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at MDS Limited.
How to prepare for a job interview at MDS Limited
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that MDS Limited offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in MDS Limited but also helps you get a feel for whether you’d thrive in that environment.
