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- Tasks: Welcome visitors and manage communications at a busy marina.
- Company: Join the UK's leading marina operator with a vibrant team culture.
- Benefits: Gain valuable experience in customer service and administration.
- Why this job: Be the face of a high-profile destination and enhance visitor experiences.
- Qualifications: Strong communication skills and a friendly attitude are essential.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Marina Developments Ltd is the UK's leading Marina operator. Poole, Cobbs Quay Marina is a busy and high-profile visitor destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from ourselves whilst working as a team every day. To help us deliver exceptional service we are seeking to recruit a Receptionist at Cobbs Quay Marina.
The role will include but is not limited to:
- Provide a meet and greet service to all members and visitors.
- Act as receptionist, sorting and distributing incoming and outgoing mail.
- Provide support to the Administration team and ensure a strict debt control policy is in operation.
- Ensure the telephone is answered in the correct and timely manner.
- Ensure all customer enquiries are dealt with both promptly and efficiently.
Receptionist (6 Month Fixed Term) employer: MDL Marinas
Contact Detail:
MDL Marinas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (6 Month Fixed Term)
✨Tip Number 1
First things first, make sure you know the company inside out. Research Marina Developments Ltd and Cobbs Quay Marina so you can chat confidently about their services and values during your interview. This shows you’re genuinely interested and ready to be part of the team!
✨Tip Number 2
Practice your meet and greet skills! As a receptionist, you'll be the face of the company, so role-play with a friend or family member. Nail that warm welcome and friendly tone, because first impressions count!
✨Tip Number 3
Get your phone etiquette down to a fine art. Since you'll be answering calls, practice how to handle different types of enquiries. Keep it professional yet friendly – it’s all about making visitors feel valued and heard.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Receptionist (6 Month Fixed Term)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're the right fit for our team.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Cobbs Quay Marina. Highlight your customer service experience and any relevant skills that align with what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MDL Marinas
✨Know the Company
Before your interview, take some time to research Marina Developments Ltd. Understand their values, mission, and what makes them the leading marina operator in the UK. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Greeting
As a receptionist, first impressions are crucial. Practice a warm and professional greeting that you can use when meeting your interviewer. This will demonstrate your ability to create a welcoming atmosphere, which is key for the role.
✨Prepare for Customer Scenarios
Think about potential customer enquiries you might face in this role. Prepare responses for common scenarios, such as handling complaints or providing information about the marina. This will showcase your problem-solving skills and readiness to provide exceptional service.
✨Show Team Spirit
Since the job involves working closely with the administration team, be ready to discuss your experience in teamwork. Share examples of how you've collaborated with others in previous roles to achieve common goals, highlighting your ability to contribute positively to the team dynamic.