At a Glance
- Tasks: Assist with customer service, maintenance, and marketing at Chatham Maritime Marina.
- Company: Join the UK's leading marina operator in a vibrant and growing environment.
- Benefits: Flexible hours, on-the-job training, and opportunities for career growth.
- Other info: Casual role with potential shifts at various marina locations.
- Why this job: Be part of an exciting growth strategy and make a real impact at our marinas.
- Qualifications: Friendly attitude, customer service experience, and basic IT skills.
The predicted salary is between 12 - 15 £ per hour.
Marina Developments Ltd is the UK's leading Marina operator with several marinas within the UK situated at idyllic locations. We are looking to engage a casual worker to support our team on an ad hoc basis at Chatham Maritime Marina. This role will be a no-fixed hours casual worker contract. Typically, casual work assigned to you will be based at Chatham Maritime Marina. There may also be the opportunity to work at one of our other sites within the region.
The role of our Casual Marina Operative will be to assist the team from time to time supporting the site with various tasks and shifts that require casual resource. The role will include but not be limited to:
- Provide a meet and greet service to all members and visitors
- Overseeing the berthing allocations of vessels
- To carry out general maintenance tasks as required
- Ensuring the telephone is answered in the correct and timely manner
- To ensure all customer enquiries are dealt with both promptly and efficiently
- Assisting in actively marketing and promoting the marina and associated services
- Maintaining the security of the site
- Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards
The key requirements for this role are but not limited to:
- Enthusiastic and friendly with a flexible and positive can-do attitude
- Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
- General maintenance skills (not essential but an advantage)
- Self-motivated and able to work without supervision
- Sound awareness of basic health and safety in the workplace
- Confident use of IT systems
- A practical, resourceful and common-sense approach
- Good practical boating skills/qualifications (not essential but an advantage)
- Competent swimmer (essential)
- Educated to at least GCSE level or equivalent
These are exciting times to join MDL. As we enter a new financial year, we are launching a multi-million-pound growth strategy focused on strengthening our position as the UK's leading marina owner and operator. Investments will enhance five flagship marinas with new restaurants, upgraded berth-holder facilities, specialist berthing for narrowboats and jet skis, building refurbishments, improved parking solutions, and continued investment in pontoons, smart metering, Meter MACS, EV charging infrastructure and superyacht berthing. There is also full on-job training leading to industry-recognised qualifications.
Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company's full privacy notice on our website. To apply, please click the apply button. Closing date: 19th June 2026. Please note that if you have not heard from us within two weeks of the closing date, you can assume your application has not been successful on this occasion.
Casual Marina Operative in Maidstone employer: MDL Marinas
Marina Developments Ltd is an exceptional employer, offering a vibrant work culture at the picturesque Chatham Maritime Marina. With a commitment to employee growth through on-the-job training and a focus on customer service excellence, we provide a supportive environment where casual workers can thrive. Join us as we embark on an exciting growth strategy that promises new facilities and opportunities for all team members.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Marina Operative in Maidstone
✨Tip Number 1
Get to know the marina! Before your interview, take a stroll around Chatham Maritime Marina. Familiarise yourself with the layout and services offered. This will not only impress the team but also help you answer questions more confidently.
✨Tip Number 2
Show off your customer service skills! When chatting with the team, share examples of how you've handled customer queries in the past. A friendly, can-do attitude goes a long way in this role, so let that shine through!
✨Tip Number 3
Be flexible and ready to adapt! Since this is a casual role, highlight your willingness to take on various tasks and shifts. Show that you're up for anything, whether it's maintenance or greeting visitors.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Marina Developments Ltd. Don’t miss out on this opportunity!
We think you need these skills to ace Casual Marina Operative in Maidstone
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and friendly attitude. Remember, we’re looking for someone who fits in with our team!
Tailor Your Application:Make sure to tailor your application to the role of Casual Marina Operative. Highlight any relevant experience in customer service or maintenance, and mention your flexible approach. This will help us see how you can contribute to our marina!
Keep It Clear and Concise:We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos. A tidy application shows us that you pay attention to detail, which is super important in this role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can find more info about us and what we do while you’re there!
How to prepare for a job interview at MDL Marinas
✨Know the Marina Inside Out
Before your interview, take some time to research Chatham Maritime Marina and its services. Familiarise yourself with the facilities, the types of vessels they accommodate, and any recent developments. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with members and visitors, be ready to share examples of your previous customer service experiences. Highlight how you handled difficult situations or went the extra mile for customers. This will demonstrate your friendly and enthusiastic attitude.
✨Be Prepared for Practical Questions
Expect questions that assess your problem-solving skills and ability to work independently. Think of scenarios where you had to use common sense or resourcefulness, especially in maintenance tasks or customer interactions. This will help you showcase your practical approach.
✨Dress for the Occasion
Even though it's a casual position, make sure to dress smartly for the interview. A neat appearance shows respect for the interviewers and the company. Plus, it sets a positive tone for your first impression, which is crucial in a customer-facing role.
