At a Glance
- Tasks: Support the marina team with customer service, maintenance, and marketing tasks.
- Company: Join the UK's leading marina operator in a vibrant and scenic location.
- Benefits: Flexible hours, on-the-job training, and opportunities for industry-recognised qualifications.
- Other info: Casual role with potential shifts at various marinas and a focus on teamwork.
- Why this job: Be part of an exciting growth strategy and make a splash in the marina industry.
- Qualifications: Enthusiastic attitude, customer service experience, and basic IT skills.
The predicted salary is between 24000 - 30000 £ per year.
Marina Developments Ltd is the UK’s leading Marina operator with several marinas within the UK situated at idyllic locations. We are looking to engage a casual worker to support our team on an ad hoc basis at Hamble Point Marina. This role will be a no-fixed hours casual worker contract. Typically, casual work assigned to you will be based at Hamble Point Marina, Hamble-Le-Rice. There may also be the opportunity to work at one of our other sites within the region.
The role of our Casual Marina Operative will be to assist the team from time to time supporting the site with various tasks and shifts that require casual resource. The role will include but not be limited to:
- Provide a meet and greet service to all members and visitors
- Overseeing the berthing allocations of vessels
- To carry out general maintenance tasks as required
- Ensuring the telephone is answered in the correct and timely manner
- To ensure all customer enquiries are dealt with both promptly and efficiently
- Assisting in actively marketing and promoting the marina and associated services
- Maintaining the security of the site
- Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards
The key requirements for this role are but not limited to:
- Enthusiastic and friendly with a flexible and positive can-do attitude
- Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
- General maintenance skills (not essential but an advantage)
- Self-motivated and able to work without supervision
- Sound awareness of basic health and safety in the workplace
- Confident use of IT systems
- A practical, resourceful and common-sense approach
- Good practical boating skills/qualifications (not essential but an advantage)
- Competent swimmer (essential)
- Educated to at least GCSE level or equivalent
These are exciting times to join MDL. As we enter a new financial year, we are launching a multi-million-pound growth strategy focused on strengthening our position as the UK’s leading marina owner and operator. Investments will enhance five flagship marinas with new restaurants, upgraded berth-holder facilities, specialist berthing for narrowboats and jet skis, building refurbishments, improved parking solutions, and continued investment in pontoons, smart metering, Meter MACS, EV charging infrastructure and superyacht berthing. There is also full on-job training leading to industry-recognised qualifications.
MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website. To apply, please click the apply button. Closing date: 30th July 2026. Please note that if you have not heard from us within four weeks of the closing date, you can assume your application has not been successful on this occasion.
Casual Marina Operative in London employer: MDL Marinas
Marina Developments Ltd is an exceptional employer, offering a vibrant work culture at Cobbs Quay Marina in Poole, Dorset, where teamwork and customer service excellence are at the forefront of our operations. With a commitment to employee growth through comprehensive training and industry-recognised qualifications, we provide a supportive environment that encourages personal and professional development. Join us as we embark on an exciting growth strategy, enhancing our facilities and services while ensuring a rewarding experience for both our staff and visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Marina Operative in London
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Casual Marina Operative in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at MDL Marinas
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at MDL Marinas. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
