At a Glance
- Tasks: Assist with marina operations, ensuring safety and delivering exceptional customer service.
- Company: Join the UK's leading marina operator in a vibrant visitor destination.
- Benefits: Full on-job training, industry-recognised qualifications, and a supportive team environment.
- Other info: Flexible night shifts with opportunities for career development in a dynamic setting.
- Why this job: Be part of an exciting growth strategy and make a real impact on customer experiences.
- Qualifications: Enthusiastic, friendly, and a competent swimmer; maintenance skills are a plus.
The predicted salary is between 30000 - 40000 € per year.
Marina Developments Ltd is the UK’s leading Marina operator. Situated in Hythe Marina Village, it is a busy and high-profile visitor destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from ourselves whilst working as a team every day.
To help us deliver exceptional service, we are seeking to recruit a Night Marina Operative to assist with marina operations at Hythe Marina Village. You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working 12-hour night shifts each week on a 4 on 4 off rota pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process.
The role will include but is not limited to:
- Maintain a visible presence with regular patrolling of the site, recording and/or reporting any problems or issues to the relevant persons or services.
- Operating the Lock Safely.
- Carry out checks to ensure the safety and security of vessels, buildings, vehicles and people within the marina site boundaries.
- Provide a meet and greet service to visitors; directing traffic onto the site and dealing with initial site enquiries, recording all visitor details and proactively encourage and monitor contractor registration.
- Organise the berthing of boats to yield maximum occupancy, ensuring that all payments for services are received in accordance with the company’s finance policy.
- Complete all daily, weekly and monthly assigned tasks as required.
- Carry out routine maintenance; ensuring the marina remains safe, secure, clean, tidy and well landscaped at all times and to complete the required safety checks.
- Ensure familiarity with emergency procedures and deal effectively with any emergency situation.
- Ensure a quality, professional service is provided in all contact with customers.
The key requirements for this role are but not limited to:
- Enthusiastic and friendly with a flexible and positive can-do attitude.
- Competent swimmer (essential).
- General maintenance skills (not essential but an advantage).
- Self-motivated and able to work without supervision.
- A practical, resourceful, and common-sense approach.
- Deliver operational processes and systems in accordance with the quality management systems of the MDL Way.
- Ensure all duties carried out are in accordance with the Company Health & Safety Policy.
These are exciting times to join MDL. As we enter a new financial year, we are launching a multi-million-pound growth strategy focused on strengthening our position as the UK’s leading marina owner and operator. Investments will enhance five flagship marinas with new restaurants, upgraded berth-holder facilities, specialist berthing for narrowboats and jet skis, building refurbishments, improved parking solutions, and continued investment in pontoons, smart metering, Meter MACS, EV charging infrastructure and superyacht berthing.
There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company’s full privacy notice on our website.
To apply, please click the 'Apply' button. Closing date: 27th May 2026. Please note that if you have not heard from us within two weeks of the closing date, you can assume your application has not been successful on this occasion.
Locations
Flexible Night Shift Operative in Hampshire, Portsmouth employer: MDL Marinas
Marina Developments Ltd is an exceptional employer, offering a dynamic work environment at the picturesque Hythe Marina Village. With a strong commitment to employee growth through comprehensive training and industry-recognised qualifications, we foster a supportive culture that values teamwork and customer service excellence. Join us as we embark on an exciting growth strategy, enhancing our facilities and services while ensuring a rewarding experience for both our staff and visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Night Shift Operative in Hampshire, Portsmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Marina Developments Ltd. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and your ability to work independently, as these are key for the Night Marina Operative role.
✨Tip Number 3
Dress the part! Even though it’s a night shift role, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Flexible Night Shift Operative in Hampshire, Portsmouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about providing the best experience for our visitors at Hythe Marina Village.
Be Clear and Concise:Keep your application straightforward and to the point. Highlight your relevant skills and experiences without rambling. We appreciate clarity, so make it easy for us to see why you're a great fit for the Night Marina Operative role.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the job. Mention your ability to work flexible hours and any relevant experience in maintenance or customer service that aligns with what we’re looking for.
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at MDL Marinas
✨Know the Marina Inside Out
Before your interview, take some time to research Hythe Marina Village and its operations. Familiarise yourself with the services they offer and their commitment to customer experience. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since the role is all about providing exceptional customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Demonstrate Your Flexibility
The job requires working night shifts on a 4 on 4 off rota, so be prepared to discuss your availability and willingness to adapt to this schedule. Highlight any previous experience you have with flexible working hours or night shifts to reassure them that you can handle the demands of the role.
✨Prepare for Safety and Emergency Scenarios
Given the importance of safety in this role, brush up on basic safety protocols and emergency procedures relevant to marina operations. You might be asked how you would respond in certain situations, so having a clear understanding of these processes will demonstrate your readiness for the job.