At a Glance
- Tasks: Assist with customer service, maintenance, and marketing at our beautiful marina.
- Company: Join the UK's leading marina operator with stunning locations.
- Benefits: Flexible hours, on-the-job training, and opportunities for industry-recognised qualifications.
- Why this job: Work in a vibrant environment while enjoying the outdoors and meeting new people.
- Qualifications: Friendly attitude, customer service experience, and a willingness to learn.
- Other info: Exciting growth plans with career development opportunities.
The predicted salary is between 11 - 16 £ per hour.
Marina Developments Ltd is the UK's leading Marina operator with several marinas within the UK situated at idyllic locations. We are looking to engage a casual worker to support our team on an ad hoc basis at Northney Marina. This role will be a no-fixed hours casual worker contract. Typically, casual work assigned to you will be based at Northney Marina, Hayling Island. There may also be the opportunity to work at one of our other sites within the region.
The role of our Casual Marina Operative will be to assist the team from time to time supporting the site with various tasks and shifts that require casual resource. The role will include but not be limited to:
- Provide a meet and greet service to all members and visitors
- Overseeing the berthing allocations of vessels
- To carry out general maintenance tasks as required
- Ensuring the telephone is answered in the correct and timely manner
- To ensure all customer enquiries are dealt with both promptly and efficiently
- Assisting in actively marketing and promoting the marina and associated services
- Maintaining the security of the site
- Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards
The key requirements for this role are but not limited to:
- Enthusiastic and friendly with a flexible and positive can-do attitude
- Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
- General maintenance skills (not essential but an advantage)
- Self-motivated and able to work without supervision
- Sound awareness of basic health and safety in the workplace
- Confident use of IT systems
- A practical, resourceful and common-sense approach
- Good practical boating skills/qualifications (not essential but an advantage)
- Competent swimmer (essential)
- Educated to at least GCSE level or equivalent
These are exciting times to join MDL. As we enter a new financial year, we are launching a multi-million-pound growth strategy focused on strengthening our position as the UK's leading marina owner and operator. Investments will enhance five flagship marinas with new restaurants, upgraded berth-holder facilities, specialist berthing for narrowboats and jet skis, building refurbishments, improved parking solutions, and continued investment in pontoons, smart metering, Meter MACS, EV charging infrastructure and superyacht berthing. There is also full on-job training leading to industry-recognised qualifications.
MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company's full privacy notice on our website. To apply, please click the apply button. Closing date: 25th March 2026. Please note that if you have not heard from us within two weeks of the closing date, you can assume your application has not been successful on this occasion.
Casual Marina Operative in Crawley employer: MDL Marinas
Contact Detail:
MDL Marinas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Marina Operative in Crawley
✨Tip Number 1
Get to know the marina! If you can, visit Northney Marina and chat with the team. This shows your enthusiasm and gives you a chance to learn about their operations firsthand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They might give you insider tips or even put in a good word for you!
✨Tip Number 3
Be ready for a casual chat! When you apply through our website, be prepared for an informal interview. Show off your friendly attitude and willingness to help out wherever needed.
✨Tip Number 4
Stay flexible! Since this is a casual role, being open to different shifts and tasks will make you stand out. Let them know you're ready to jump in whenever they need you!
We think you need these skills to ace Casual Marina Operative in Crawley
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and friendly attitude. Remember, we’re looking for someone who fits in with our team at Northney Marina.
Tailor Your Application: Make sure to tailor your application to the role of Casual Marina Operative. Highlight any relevant experience in customer service or maintenance, and mention your flexible approach. This will help us see how you can contribute to our team!
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read through your skills and experiences quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can find more information about us and what we do there!
How to prepare for a job interview at MDL Marinas
✨Know the Marina Inside Out
Before your interview, take some time to research Northney Marina and its services. Familiarise yourself with the facilities, customer service standards, and any recent developments. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with members and visitors, be prepared to discuss your previous customer service experience. Think of specific examples where you went above and beyond to assist customers, especially in a leisure or hospitality setting.
✨Demonstrate Your Flexibility
As a casual worker, flexibility is key. Be ready to talk about your availability and willingness to take on various tasks. Highlight any past experiences where you adapted quickly to changing situations or took on different roles within a team.
✨Safety First!
Health and safety are crucial in this role. Brush up on basic health and safety practices relevant to marinas and be prepared to discuss how you would ensure a safe environment for both staff and visitors. Showing that you prioritise safety will make a great impression.