At a Glance
- Tasks: Support our marina team with various tasks and customer service.
- Company: Join the UK's leading marina operator in a stunning location.
- Benefits: Flexible hours, on-the-job training, and opportunities for industry-recognised qualifications.
- Other info: Great chance to work outdoors and meet new people while enjoying the marina lifestyle.
- Why this job: Be part of an exciting growth strategy and enhance your skills in a vibrant environment.
- Qualifications: Enthusiastic attitude, customer service experience, and basic IT skills.
The predicted salary is between 12 - 15 £ per hour.
Marina Developments Ltd is the UK's leading Marina operator with several marinas within the UK situated at idyllic locations. We are looking to engage a casual worker to support our team on an ad hoc basis at Chatham Maritime Marina. This role will be a no-fixed hours casual worker contract. Typically, casual work assigned to you will be based at Chatham Maritime Marina. There may also be the opportunity to work at one of our other sites within the region.
The role of our Casual Marina Operative will be to assist the team from time to time supporting the site with various tasks and shifts that require casual resource. The role will include but not be limited to:
- Provide a meet and greet service to all members and visitors
- Overseeing the berthing allocations of vessels
- Carry out general maintenance tasks as required
- Ensuring the telephone is answered in the correct and timely manner
- Ensure all customer enquiries are dealt with both promptly and efficiently
- Assist in actively marketing and promoting the marina and associated services
- Maintain the security of the site
- Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards
The key requirements for this role are but not limited to:
- Enthusiastic and friendly with a flexible and positive can-do attitude
- Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage)
- General maintenance skills (not essential but an advantage)
- Self-motivated and able to work without supervision
- Sound awareness of basic health and safety in the workplace
- Confident use of IT systems
- A practical, resourceful and common-sense approach
- Good practical boating skills/qualifications (not essential but an advantage)
- Competent swimmer (essential)
- Educated to at least GCSE level or equivalent
These are exciting times to join MDL. As we enter a new financial year, we are launching a multi-million-pound growth strategy focused on strengthening our position as the UK's leading marina owner and operator. Investments will enhance five flagship marinas with new restaurants, upgraded berth-holder facilities, specialist berthing for narrowboats and jet skis, building refurbishments, improved parking solutions, and continued investment in pontoons, smart metering, Meter MACS, EV charging infrastructure and superyacht berthing. There is also full on-job training leading to industry-recognised qualifications.
MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Company's full privacy notice on our website. To apply, please click the apply button. Closing date: 19th June 2026. Please note that if you have not heard from us within two weeks of the closing date, you can assume your application has not been successful on this occasion.
Casual Marina Operative in Chatham employer: MDL Marinas
Marina Developments Ltd is an exceptional employer, offering a vibrant work culture at the picturesque Chatham Maritime Marina. With a commitment to employee growth through on-the-job training and industry-recognised qualifications, we provide a flexible working environment that values enthusiasm and customer service. Join us as we embark on an exciting growth strategy, enhancing our marinas and creating a rewarding experience for both staff and visitors alike.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Marina Operative in Chatham
✨Tip Number 1
Get to know the marina! Familiarise yourself with Chatham Maritime Marina and its services. This way, when you meet potential employers or team members, you can chat confidently about what makes the place special.
✨Tip Number 2
Network like a pro! Attend local events or community gatherings related to marinas or leisure activities. You never know who might be looking for a casual worker, and a friendly face can make all the difference.
✨Tip Number 3
Show off your skills! If you have any practical boating skills or maintenance experience, be sure to highlight these in conversations. Even if they’re not essential, they could give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about MDL Marinas right there.
We think you need these skills to ace Casual Marina Operative in Chatham
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm and friendly nature. Remember, we’re looking for someone who fits in with our team!
Tailor Your Application:Make sure to tailor your application to the role of Casual Marina Operative. Highlight any relevant experience in customer service or maintenance, and mention your flexible attitude. This will help us see how you can contribute to our team.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to read. Use bullet points if necessary to highlight your skills and experiences that match the job description.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at MDL Marinas
✨Know the Marina Inside Out
Before your interview, take some time to research Chatham Maritime Marina and its services. Familiarise yourself with the facilities, the types of vessels they accommodate, and any recent developments. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with members and visitors, be ready to share examples of your previous customer service experiences. Think about times when you went above and beyond to help someone or resolved a tricky situation. This will highlight your friendly and enthusiastic attitude.
✨Demonstrate Flexibility and Team Spirit
As a casual worker, being adaptable is key. Be prepared to discuss how you've successfully worked in dynamic environments before. Share instances where you’ve taken on various tasks or helped out colleagues, showcasing your positive 'can-do' attitude.
✨Brush Up on Health and Safety Knowledge
Understanding basic health and safety protocols is crucial for this role. Review common safety practices relevant to marinas and leisure environments. You might even want to mention any specific training or certifications you have, as this will demonstrate your commitment to maintaining a safe environment.
