At a Glance
- Tasks: Lead daily marina operations and ensure top-notch service and safety standards.
- Company: Join MDL, a leader in marina management with over 50 years of experience.
- Benefits: Enjoy a competitive salary, performance bonuses, health plans, and 23 days annual leave.
- Other info: Dynamic role with opportunities for training and career growth in a vibrant marina community.
- Why this job: Make waves in your career while creating memorable experiences for customers by the water.
- Qualifications: Proven leadership in operational environments, with strong commercial and customer service skills.
The predicted salary is between 40000 - 45091 £ per year.
An exciting opportunity has arisen for an experienced and commercially minded Marina Manager to lead the operations of Cobb's Quay Marina in Poole. Founded in 1973, MDL has spent more than 50 years helping people get more from life on the water. Through prime locations, expert service, rewarding loyalty programmes and welcoming marina communities, we create experiences that go far beyond simply providing a berth.
This role requires a strong and operationally experienced Manager who can take full ownership of marina performance, lead and develop the strategic vision, manage a high-performing team, and deliver an exceptional experience for berth holders, visitors and tenants.
Key Responsibilities- Lead the day-to-day operations of the marina, ensuring the highest standards of safety, presentation and service.
- Recruit, manage and develop the marina team, providing clear leadership and ongoing development.
- Take ownership of the marina's financial performance, managing budgets, costs and revenue streams.
- Identify and develop new commercial opportunities to maximise site profitability.
- Deliver an outstanding customer experience, building strong relationships with berth holders and site tenants.
- Ensure full compliance with health & safety, environmental and company policies.
- Work closely with central support teams and senior leadership to deliver business objectives.
- Manage marina administration to ensure accurate billing, contracts and revenue capture.
We are looking for a proven leader with strong operational and commercial experience, ideally gained within a marina, leisure, hospitality or similar operational environment.
Key requirements- Significant leadership and management experience in a multi-faceted operational environment.
- Strong commercial awareness and financial management experience.
- A passion for delivering exceptional customer service.
- Excellent communication and stakeholder management skills.
- Highly organised with strong administrative and IT skills.
- A proactive, hands-on leader who takes pride in maintaining high operational standards.
Competitive salary + Performance bonus, Contributory pension scheme, Health cashback plan (including dental and optical), Bike to Work scheme, 23 days annual leave, Training and uniform provided.
Marina Manager in Poole employer: MDL Marinas Ltd
MDL is an exceptional employer, offering a vibrant work culture at Cobb's Quay Marina in Poole, where you can thrive in a dynamic environment dedicated to enhancing the leisure experience on the water. With a strong focus on employee development, competitive salaries, and a range of benefits including a performance bonus and health cashback plan, MDL fosters a supportive atmosphere that encourages growth and teamwork. Join us to lead a passionate team and make a meaningful impact in the marina community while enjoying the beautiful coastal surroundings.
StudySmarter Expert Advice🤫
We think this is how you could land Marina Manager in Poole
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like MDL Marinas Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to MDL Marinas Ltd
Don't be shy about reaching out to MDL Marinas Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Marina Manager in Poole
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about MDL Marinas Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at MDL Marinas Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
