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For Companies At a Glance
- Tasks: Deliver top-notch customer service and efficiently handle queries and orders.
- Company: Leading UK supplier of engineering components with a dynamic work culture.
- Benefits: Salary of £25,000, pension contributions, and various employee perks.
- Why this job: Join a fast-paced environment where your impact on customer satisfaction matters.
- Qualifications: Strong communication skills and at least grade C in English and Maths GCSE.
- Other info: Exciting opportunities for growth in a supportive team.
The predicted salary is between 24000 - 26000 £ per year.
A leading supplier of engineering components in the UK is seeking a Customer Service Representative. The role involves delivering high levels of customer service, handling queries via phone and email, and processing orders efficiently.
Ideal candidates should possess strong communication skills, be proactive, and have a minimum of grade C in English and Maths GCSE.
The company offers a salary of £25,000, employer-matched pension contributions, and various employee benefits in a dynamic environment.
B2B Customer Service Specialist – Fast-Paced & Impactful in Jarrow employer: MDE Consultants Ltd
Contact Detail:
MDE Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Customer Service Specialist – Fast-Paced & Impactful in Jarrow
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering top-notch customer service, try role-playing common customer scenarios with a friend or family member. It’ll boost your confidence and prepare you for those tricky questions.
✨Tip Number 3
Be proactive during the interview! Don’t just wait for questions; ask insightful ones about the team dynamics and how success is measured in the role. This shows you’re not only interested but also ready to contribute positively.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it’s a great way to ensure your details are in the right hands for this exciting opportunity.
We think you need these skills to ace B2B Customer Service Specialist – Fast-Paced & Impactful in Jarrow
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about delivering top-notch customer service, make sure your written application reflects your strong communication skills. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in handling queries.
Be Proactive in Your Approach: We love candidates who take initiative! In your application, highlight instances where you've gone above and beyond to solve a problem or improve a process. This will show us that you're not just reactive but proactive, which is key in a fast-paced environment.
Tailor Your Application: Don’t just send out a generic application. Take the time to tailor your CV and cover letter to the job description. Mention specific skills and experiences that align with what we’re looking for, like your ability to handle queries efficiently and your GCSE results.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you get all the updates directly. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at MDE Consultants Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, values, and what sets them apart in the engineering components market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a B2B Customer Service Specialist, strong communication is key. Prepare examples of how you've successfully handled customer queries in the past, whether over the phone or via email. Practising clear and concise responses can really make you stand out.
✨Be Proactive in Your Approach
Demonstrate your proactive nature by discussing times when you went above and beyond for a customer. Think about situations where you anticipated needs or solved problems before they escalated. This will highlight your ability to thrive in a fast-paced environment.
✨Prepare for Common Questions
Anticipate common interview questions related to customer service scenarios. For instance, be ready to discuss how you would handle a difficult customer or a high-pressure situation. Practising your answers will help you feel more confident and articulate during the interview.
