Despatch Supervisor

Despatch Supervisor

Newcastle upon Tyne Temporary 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the despatch team, ensuring smooth operations and excellent customer service.
  • Company: Join a dynamic logistics company with a supportive team culture.
  • Benefits: Weekly pay, temp-to-perm opportunity, and overtime available at time and a half.
  • Why this job: Be at the heart of operations and make a real impact in a fast-paced environment.
  • Qualifications: Strong communication skills, attention to detail, and a proactive problem-solving attitude.
  • Other info: Great career growth potential in operations management.

The predicted salary is between 36000 - 60000 £ per year.

Job Description

Job Details

Shift Time – we have vacancies on days (07:00 -15:30) and twilights (15:00-23:30)

Monday – Friday (Weekend Overtme Availiable paid at time and a half)

Temp – Perm (12 weeks)

Weekly Pay

Despatch Supervisor – Portbury

Do you thrive in a busy environment where no two days are the same? We're looking for a proactive Despatch Supervisor to take charge of the day-to-day running of our Despatch Function at Portbury.

In this role, you'll be at the heart of our operation, ensuring drivers are received efficiently, paperwork flows smoothly, and customers get the service they expect. You'll also be the vital link between our Yard Operations and Transport Carriers, helping to keep everything moving.

What you'll be doing:

  • Welcoming drivers into the depot and overseeing the despatch process.
  • Managing documentation to ensure accuracy and timely distribution.
  • Building strong working relationships with carriers, customers, and internal teams.
  • Investigating queries and handling customer issues such as damage claims.
  • Monitoring daily despatch volumes to help measure performance.
  • Supporting staff training, recruitment, and welfare management.
  • Driving improvements in systems, processes, and efficiency.
  • Championing health, safety, and environmental practices.

What we're looking for:

  • An excellent communicator with strong attention to detail.
  • Someone who can stay calm and organised under pressure.
  • A proactive problem solver who is keen to improve how things are done.
  • Confident IT user (Microsoft Office essential).
  • Full driving licence required.
  • Experience in automotive logistics or transport is an advantage, but full training will be given.

This is a brilliant opportunity to grow your career in operations management while playing a key role in a fast-moving and supportive team.

In you are interested or would like more information please call Giuseppe on 07441 390087 – 07886 304546

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Despatch Supervisor employer: MDE Consultants Ltd

Join our dynamic team as a Despatch Supervisor in Portbury, where you'll thrive in a fast-paced environment that values efficiency and teamwork. We offer competitive pay, including weekend overtime at time and a half, alongside opportunities for professional growth and development within a supportive culture. With a focus on health, safety, and continuous improvement, you'll play a crucial role in enhancing our operations while building strong relationships with colleagues and customers alike.
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Contact Detail:

MDE Consultants Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Despatch Supervisor

✨Tip Number 1

Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific projects or initiatives that excite you.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about the role and even a referral.

✨Tip Number 3

Prepare for the interview by practising common questions related to despatch operations. Think about your past experiences and how they relate to the job description – we want to hear your stories!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can keep you fresh in their minds. It shows you're keen and professional, which is exactly what we love to see at StudySmarter.

We think you need these skills to ace Despatch Supervisor

Despatch Management
Documentation Management
Customer Service
Relationship Building
Problem-Solving Skills
Performance Monitoring
Staff Training
Health and Safety Awareness
IT Proficiency (Microsoft Office)
Organisational Skills
Calmness Under Pressure
Proactivity
Logistics Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in logistics and management. We want to see how you've handled busy environments before, so don’t be shy about showcasing your skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Despatch Supervisor role. Share specific examples of how you've improved processes or solved problems in previous jobs.

Show Off Your Communication Skills: As a Despatch Supervisor, communication is key. In your application, demonstrate your ability to build relationships and handle customer queries effectively. We love seeing real-life examples!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at MDE Consultants Ltd

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Despatch Supervisor role. Familiarise yourself with the key responsibilities like managing documentation and overseeing the despatch process. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Communication Skills

As an excellent communicator, you'll need to demonstrate this during the interview. Prepare examples of how you've built strong working relationships in previous roles or how you've handled customer issues. This will highlight your ability to connect with drivers, customers, and internal teams effectively.

✨Be Ready to Problem Solve

Expect questions that assess your problem-solving skills. Think of specific situations where you've had to stay calm under pressure and resolve issues quickly. This will showcase your proactive approach and ability to improve processes, which is crucial for the Despatch Supervisor role.

✨Familiarise Yourself with Health and Safety Practices

Since championing health, safety, and environmental practices is part of the job, brush up on relevant regulations and best practices. Being able to discuss how you would implement these in the workplace will demonstrate your commitment to maintaining a safe environment for everyone.

Despatch Supervisor
MDE Consultants Ltd
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  • Despatch Supervisor

    Newcastle upon Tyne
    Temporary
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-09-26

  • M

    MDE Consultants Ltd

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