Medical Practice Adviser

Overview

Join to apply for the Medical Practice Adviser role at MDDUS

Salary: Attractive and reflective of experience

Working hours: Flexible. Minimum of 3 days per week, up to 5 days per week

We reserve the right to close this advert earlier in the event we receive a large number of applicants

Interviews expected: Early to mid-October 2025

The Opportunity

As a Medical Practice Adviser, you\’ll play a pivotal role as the initial point of contact with our valued members, offering expert advice and support within a scheme of delegated responsibility. You\’ll collaborate with our colleagues and contribute towards MDDUS\’ values and customer promises under the guidance of our Head of Medical Division.

In this role you will provide telephone and written advice to members about matters arising from their practise of medicine. You will have the opportunity to participate in projects across all business areas of MDDUS, such as member education and risk reduction, and various stakeholder engagements.

We\’re in search of candidates with familiarity in primary or secondary care settings. If you have experience working in a clinical discipline or as a practice manager we want to hear from you.

What you will bring

• Experience of working in a healthcare setting, in a clinical or management healthcare role
• Knowledge of NHS and/or private healthcare systems and frameworks across the UK
• An understanding or previous experience of medico-legal matters, including GMC guidance and other relevant legislation

Your commitment will be instrumental in upholding our values, putting our members at the forefront of everything that we do. We specifically want to hear from candidates who meet the following key criteria:

• Commitment to High Standards: Have a strong dedication to achieving excellent outcomes.
• Good Stakeholder Management: Can demonstrate ability to manage relationships at all levels effectively.
• Discretion and Confidentiality: Have the capability to handle sensitive information with integrity and professionalism, maintaining trust and confidentiality.
• Adaptability and Initiative: Are flexible and highly motivated with the ability to think intuitively, and work both independently and collaboratively within a team.

What MDDUS will offer you

MDDUS offers a range of benefits to employees including but not limited to:

• 15% non-contributory employer pension contribution
• 27 Days Annual Leave per year
• 8 Bank Holiday days per year (in addition to annual leave allocation)
• Private medical cover for employees (option to cover immediate family at a cost)
• Home and office flexibility
• Holiday Buy and Sell scheme
• Group Life Insurance
• A range of additional voluntary benefits
• Employee Assistance program (EAP) to support wellbeing and remote GP services
• Numerous employee engagement initiatives

Additionally

• We commit to ensuring all colleagues have a collaborative and supportive team environment that fosters growth and innovation.
• We promote diversity and inclusion so that colleagues can work in an environment where they can be their true selves.
• We provide support to healthcare professionals when they need it most, including wellbeing, charity and engagement initiatives for colleagues.
• We provide excellent training and support to help you deliver an outstanding service and develop in your career. MDDUS was awarded the Princess Royal Training Award in 2024 for our training programme for Medical Practice Adviser colleagues.
• A competitive benefits package with flexible options to suit your needs.

To find out more about life in MDDUS, check out our website Careers Page and company LinkedIn page.