Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Conduct wine tours and tastings, engage customers, and drive sales.
- Company: Join MDCV UK, a leading English and Provençal wine producer with a passion for sustainability.
- Benefits: Enjoy 25 days annual leave, generous staff discounts, and a vibrant work environment.
- Why this job: Experience the exciting world of wine while making meaningful connections and learning about the industry.
- Qualifications: Fluent English, passion for wine, and previous experience in sales or hospitality preferred.
- Other info: Flexible hours, including evenings and weekends, with opportunities for professional growth.
The predicted salary is between 24000 - 36000 £ per year.
MDCV UK have a fantastic opportunity for someone looking to experience working within the Wine and Vineyard / Tourism and Hospitality industry for the summer season. MDCV UK has a vision to bring the finest English and Provençal wines to the UK market. We have a long history of producing award-winning Provence Rosé and English Sparkling Wines, with an extensive infrastructure, both in France and the UK. We will be the largest producer of wine in each of these regions by 2024, with a combined production of over 10 million bottles annually.
As a business, we strive for innovation and use many cutting-edge techniques in our vineyards and winemaking. The ambition and scale of what we do allows us some of the most efficient operations in the world, while still producing high quality wine of award-winning standard. We have a passion for sustainability and manage all our vineyards organically, while also employing pioneering techniques to minimise our impact on the environment.
Key responsibilities
- Conduct tours and tastings at the vineyard, providing an engaging and informative experience.
- Represent Silverhand Estate at various events, tastings, and promotions.
- Educate customers and clients about our wines, vineyard history, and production processes.
- Build and maintain strong relationships with customers.
- Be responsible for high conversion of wine sales at the cellar door.
- Work in a number of different customer-facing environments within the Silverhand Estate visitor experience.
- Gather customer feedback and provide insights to improve our products and services.
- Stay updated on industry trends and competitor activities.
- Promote Silverhand Estate as a tourist destination, highlighting local attractions and experiences.
- Setup, operate and clear-down special events, such as wine festivals, harvest celebrations, and culinary experiences.
- Operate the opening and closing procedures of the shop to ensure security and brand quality.
- Manage stock levels through stock counting and sampling of wine.
- Keep the shop presentable and tidy, keeping with our premium brand image.
Requirements
- Fluent in written and spoken English.
- Ability to work independently and complete assigned tasks within identified time frames.
- Passion for wine and the wine industry.
- Flexibility to work evenings, weekends, and travel as needed.
- Previous experience in sales, marketing, or hospitality is a plus alongside public speaking abilities.
- Organised, dependable and detail-oriented team player.
- Excellent personal presentation and a professional attitude.
Benefits
- Be part of an exciting and disruptive English Sparkling wine producer.
- 25 days annual leave per year plus 8 bank holidays, pro rata.
- Generous staff discount.
- A vibrant and supportive work environment.
- Opportunities for professional development and growth.
Cellar Door Customer Service Shop Assistant employer: MDCV UK Limited
Contact Detail:
MDCV UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cellar Door Customer Service Shop Assistant
✨Tip Number 1
Familiarise yourself with the wines produced by MDCV UK, especially their award-winning Provence Rosé and English Sparkling Wines. Being knowledgeable about the products will help you engage customers effectively during tastings and tours.
✨Tip Number 2
Showcase your passion for wine and the industry in your interactions. Attend local wine events or tastings to gain insights and experiences that you can share with customers, making your conversations more engaging and informative.
✨Tip Number 3
Highlight any previous experience in customer service or hospitality during your interviews. Be prepared to discuss specific examples of how you've successfully engaged with customers and handled sales in a fast-paced environment.
✨Tip Number 4
Demonstrate your flexibility and willingness to work evenings and weekends, as this role requires it. Mention any past experiences where you've adapted to changing schedules or worked during busy periods to show you're ready for the demands of the job.
We think you need these skills to ace Cellar Door Customer Service Shop Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what MDCV UK is looking for in a Cellar Door Customer Service Shop Assistant.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, sales, or hospitality. Highlight any previous roles that involved public speaking or working in tourism, as these will be beneficial for this position.
Write a Strong Cover Letter: In your cover letter, express your passion for wine and the wine industry. Mention specific experiences that demonstrate your ability to engage customers and provide excellent service. Show enthusiasm for the role and the company’s vision.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at MDCV UK Limited
✨Show Your Passion for Wine
Make sure to express your enthusiasm for the wine industry during the interview. Share any personal experiences or knowledge you have about wines, vineyards, or the winemaking process. This will demonstrate your genuine interest in the role and the company.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging with customers, be ready to discuss how you would handle various customer service situations. Think of examples from your past experiences where you successfully dealt with challenging customers or provided exceptional service.
✨Research MDCV UK and Silverhand Estate
Familiarise yourself with MDCV UK's history, values, and their wine offerings. Understanding their mission to innovate within the English wine industry will help you align your answers with their goals and show that you are a good fit for the team.
✨Highlight Your Flexibility and Team Spirit
The job requires working evenings and weekends, so be prepared to discuss your availability and willingness to adapt. Emphasise your ability to work well in a team and how you can contribute to creating a positive visitor experience at the cellar door.
