Specialist Support Manager | Ynystawe
Specialist Support Manager | Ynystawe

Specialist Support Manager | Ynystawe

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dedicated team to support individuals with complex needs in a residential setting.
  • Company: Join M&D Care, a compassionate organisation focused on empowering vulnerable adults.
  • Benefits: Enjoy perks like a £500 referral bonus, free MOT, and 33 days holiday.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: QCF level 3 in health and social care required; experience with learning disabilities preferred.
  • Other info: Diverse and inclusive workplace committed to staff wellbeing and career progression.

The predicted salary is between 30000 - 42000 £ per year.

Are you compassionate, motivated and driven to truly make a difference? We are looking for a Specialist Support Care Manager to join our Specialist Residential team. This role is ideally suited to someone who is aiming to enhance their career in leadership and who has demonstrable experience in working with individuals who have intensive complex and high-risk behavioural needs.Using positive interventions you will work within a bespoke care environment, enabling and supporting people who have a Learning Disability, Autism and challenging needs to have valued lives and work towards individual meaningful outcomes.We believe that diagnosis is no barrier, and the most important part of our service is empowering people to face their individual challenges and providing support which enables the people we care for to become more independent and live fulfilling lives. AsSpecialist Support Manageryou will be fully supported in your role by a close-knit team who all share the same passion and values.Role and Responsibilities:

  • You will report to the Registered Manager and will be supported by a Deputy Manager and Senior Support Workers.
  • You will play a vital role in delivering a high quality service and developing the staff team.
  • You will work closely with the in-house specialist support services team, which include qualified Learning Disability Nurses, PBS Practitioners, Active Support Facilitators and PBM trainers.
  • You will become part of our incredible team, helping to deliver emotional and practical care and support for vulnerable adults and transforming their lives on a daily basis.
  • You will be supporting the Registered Manager in the implementation of all policies, procedures, and business objectives.
  • You will help to ensure all records are maintained, monitored and evaluated to ensure effectiveness.
  • You will act as ambassador for the service by establishing and maintaining good relationships with all care teams, prospective supported people and colleagues.
  • You will liaise with the Registered Manager across the range of operational activities and assume responsibility for managing the service during the Registered Manager’s absence.
  • You will be responsible for providing quality care for vulnerable adults within a residential setting, you will ensure the highest quality of care is provided to the people supported through their person-centred care plans.
  • You will be responsible for monitoring standards of care delivered by qualified and unqualified care staff.
  • You will contribute fully to team collaborative working, responding positively to colleagues and action all reasonable work instructions promptly.
  • You will assist with the management and motivation of staff including training, development, supervision, appraisals and mentoring of staff in line with their role descriptions.
  • You will be involved in facilitating activities which are person-centred, which promote their dignity, independence and well-being.
  • You will need to be committed to providing an excellent level of care for vulnerable people with mental health, complex needs and learning disabilities.

What we’re looking for in a Specialist Support Manager:

  • You will need at least QCF level 3 in health and social care, or equivalent and be working towards level4/5.
  • You will have experience of the care sector, the regulatory framework, service delivery with excellent working knowledge of the essential standards and statutory inspections in social care.
  • You will be a passionate individual, who has experience of working with individuals who have a learning disability, Autism and challenging behaviour.
  • You are required to be computer literate with experience of Microsoft packages, have strong relationship building skills and customer service skills.
  • You will have the desire and passion to support individuals to achieve their aspirations and personal goals.
  • You will need experience of developing strong relationships with service users, family members, health professionals, local authorities, including GPs and social workers.
  • You will need to demonstrate a commitment to enabling people to live fulfilled and independent lives both within their homes and the wider community.
  • You will need to be able to provide the Support Workers with the direction, leadership, guidance and support they need to ensure the people supported they are assigned to receive person centred care in line with their individual needs.
  • You will need to demonstrate a high level of personal integrity towards providing an exceptional standard of service.

Benefits:

  • Refer a Friend bonus £500
  • Free annual vehicle MOT
  • Free DBS check
  • Cost of compulsory Social Care Wales registration fee paid by M&D Care
  • Employee Health & Wellbeing Scheme
  • Comprehensive training
  • Career progression
  • 33 days holiday including bank holidays
  • You can achieve a yearly performance and attendance related bonus
  • Occupational pension scheme

About the ServiceOur Specialist Residential Support Services have been established to meet the needs of those who can present with the most complex challenges, including individuals with needs relating to Learning Disabilities, Autism and Mental Health. These unique services have been specifically designed to enable individuals to have their own robust individual living space, whilst also offering opportunities to develop tolerance and coping skills at their own pace, through the careful planned use of communal living areas. The accommodation and support is bespoke and adaptable to the complex and changing needs of the individuals requiring support.Our PeopleOur employees are a diverse, inclusive and a talented team of individuals, striving to make a difference through their everyday work. Working for M&D Care means you’ll get the opportunity to work with amazing people and help to enhance and fulfil the lives of the people we support.We are committed to promoting inclusion, where every staff member has a sense of belonging. We welcome applications from everyone and actively seek a diverse range of applicants. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect.Job Types: Full-time, Permanent #J-18808-Ljbffr

Specialist Support Manager | Ynystawe employer: M&D Care Ltd.

At M&D Care, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable adults. Our supportive work culture fosters collaboration and personal growth, offering comprehensive training and career progression opportunities. Located in Ynystawe, our bespoke care environment allows you to work closely with a passionate team, ensuring that every employee feels valued and empowered to make a difference.
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Contact Detail:

M&D Care Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Specialist Support Manager | Ynystawe

✨Tip Number 1

Familiarise yourself with the specific needs of individuals with learning disabilities and autism. Understanding their challenges and how to support them effectively will demonstrate your commitment to the role and help you stand out during interviews.

✨Tip Number 2

Network with professionals in the care sector, especially those who work with complex needs. Attend relevant workshops or seminars to build connections and gain insights that could be beneficial in your application and future role.

✨Tip Number 3

Showcase your leadership skills by discussing any previous experiences where you have motivated or trained staff. Highlighting your ability to lead a team effectively will resonate well with the responsibilities of a Specialist Support Manager.

✨Tip Number 4

Research StudySmarter and our values thoroughly. Being able to articulate how your personal values align with ours during the interview will show that you are not only a good fit for the role but also for our team culture.

We think you need these skills to ace Specialist Support Manager | Ynystawe

Compassionate Leadership
Experience in Care Sector
Knowledge of Learning Disabilities and Autism
Person-Centred Care Planning
Regulatory Framework Understanding
Strong Relationship Building Skills
Customer Service Skills
Team Collaboration
Staff Training and Development
Monitoring and Evaluation of Care Standards
Conflict Resolution
Emotional Intelligence
Adaptability to Individual Needs
Excellent Communication Skills
Computer Literacy (Microsoft Packages)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the care sector, particularly with individuals who have learning disabilities and complex needs. Use specific examples to demonstrate your leadership skills and ability to work within a team.

Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting vulnerable adults and how your values align with those of the company. Mention any specific experiences that showcase your commitment to person-centred care and your understanding of the challenges faced by individuals with autism and learning disabilities.

Highlight Relevant Qualifications: Clearly state your qualifications, such as QCF level 3 in health and social care, and any ongoing training towards level 4/5. This will show your dedication to professional development and your readiness for the role.

Showcase Relationship-Building Skills: Provide examples of how you have successfully built relationships with service users, families, and health professionals. This is crucial for the role, so emphasise your communication skills and ability to collaborate effectively with others.

How to prepare for a job interview at M&D Care Ltd.

✨Show Your Compassion

As a Specialist Support Manager, compassion is key. Be prepared to share examples of how you've made a difference in someone's life, particularly those with learning disabilities or challenging behaviours.

✨Demonstrate Leadership Skills

Highlight your experience in leading teams and supporting staff development. Discuss specific instances where you motivated your team or improved service delivery, as this role requires strong leadership.

✨Understand the Regulatory Framework

Familiarise yourself with the essential standards and statutory inspections in social care. Being knowledgeable about these regulations will show that you are serious about maintaining high-quality care.

✨Build Rapport

Since relationship-building is crucial in this role, practice how you'll establish connections with service users, families, and health professionals. Share past experiences where you successfully built trust and rapport.

Specialist Support Manager | Ynystawe
M&D Care Ltd.
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  • Specialist Support Manager | Ynystawe

    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-08-21

  • M

    M&D Care Ltd.

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