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- Tasks: Lead a dynamic team in delivering efficient maintenance services across a vast university estate.
- Company: Join a prestigious university with a commitment to excellence and innovation.
- Benefits: Enjoy competitive pay, flexible working, generous leave, and family-friendly policies.
- Why this job: Make a real impact by improving operations and ensuring safety in a vibrant environment.
- Qualifications: Experience in reactive maintenance and strong leadership skills are essential.
- Other info: Opportunities for professional growth and a supportive workplace culture await you.
The predicted salary is between 36000 - 60000 £ per year.
Reactive Operations Manager (Mechanical)
3 weeks ago Be among the first 25 applicants
About The Role
The Estates Division manages the University’s operational estate, comprising over 370 buildings with a total footprint of 723,000 square metres and an insurance value exceeding 3.4 billion. With an annual maintenance spend of over 25 million, the Division plays a vital role in supporting the University’s academic and research activities.
We are looking for a proactive and experienced Reactive Operations Manager (Mechanical) to lead the in‑house First Response engineering team within the Asset Management section. This key role ensures the delivery of a responsive, efficient, and safe maintenance service across the University’s estate, driving operational performance and continuous improvement.
Key Responsibilities
- Lead and manage the reactive maintenance team, ensuring effective service delivery across the estate.
- Provide technical leadership and guidance to supervisors and engineers, fostering a culture of excellence.
- Monitor performance against KPIs, optimise resources, and produce operational reports.
- Collaborate with internal stakeholders and external suppliers to coordinate priorities and improve service outcomes.
- Oversee staff development, including recruitment, training, performance reviews, and welfare support.
- Promote and enforce health and safety compliance, including toolbox talks and contractor oversight.
- Support asset data collection and contribute to system change control processes.
- Identify inefficiencies and drive process improvements, holding suppliers accountable for quality and performance.
About You
You will be an experienced operational leader with a strong technical background in building maintenance and engineering services with a mechanical bias. You will have excellent people management skills, a proactive approach to problem‑solving, and a commitment to health and safety.
Required Experience And Skills
- Experience managing reactive maintenance operations in a complex estate.
- Strong leadership and team management skills (supervising up to 9 staff, line managing 1).
- Excellent stakeholder engagement and communication abilities.
- In‑depth knowledge of health and safety regulations and safe working practices.
- Ability to implement positive change and evaluate supplier performance.
- Familiarity with asset data systems and change control processes.
- Experience of budgetary control and budget monitoring of multiple cost centres.
Why Join Us?
- Competitive pay with automatic progression and annual cost‑of‑living increases
- Generous annual leave allowance
- Flexible and hybrid working opportunities
- Family‑friendly policies including maternity, adoption, and shared parental leave
- Access to workplace nurseries
- A generous employer contribution to our auto‑enrolment pension scheme
- Travel benefits and retail discounts at over 2,000 stores
- Support with relocation, if applicable
Interview Schedule
Interviews are expected to take place during the week commencing 27th October.
Contact & Reference
Click the ‘Apply’ button below to register an account with our recruitment system (if you have not already) and apply online.
If you have any questions about this vacancy or the application process, please email Estates Division on EDR@admin.cam.ac.uk.
Please quote reference BA47360 on your application and in any correspondence about this vacancy.
Equal Employment Opportunity
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
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Reactive Operations Manager (Mechanical) employer: Mctd
Contact Detail:
Mctd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reactive Operations Manager (Mechanical)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at the University or similar institutions. A friendly chat can sometimes lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching the University’s operational estate. Knowing the ins and outs of their maintenance processes will show you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've managed teams and improved operations in the past. This is your chance to shine and demonstrate your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and contributing to the University’s mission.
We think you need these skills to ace Reactive Operations Manager (Mechanical)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Reactive Operations Manager role. Highlight your experience in managing reactive maintenance operations and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific examples of your leadership skills and how you've driven operational performance in previous roles. Let us know why you want to join StudySmarter!
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities—show us your achievements! Use metrics where possible to demonstrate how you’ve improved service delivery or optimised resources in past positions. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s straightforward and ensures your application gets to the right place. Plus, you’ll be able to track your application status easily!
How to prepare for a job interview at Mctd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to mechanical engineering and building maintenance. Be ready to discuss specific examples of how you've managed reactive maintenance operations in the past, as this will show your expertise and confidence.
✨Showcase Your Leadership Skills
Prepare to talk about your experience in leading teams, especially in a reactive maintenance context. Think of instances where you've successfully managed staff development or improved team performance, as this will highlight your ability to foster a culture of excellence.
✨Engage with Stakeholders
Demonstrate your communication skills by discussing how you've collaborated with internal stakeholders and external suppliers. Have examples ready that illustrate your ability to coordinate priorities and improve service outcomes, as this is crucial for the role.
✨Health and Safety First
Be prepared to discuss your knowledge of health and safety regulations and how you've implemented safe working practices in previous roles. This shows your commitment to maintaining a safe environment, which is essential for the Reactive Operations Manager position.