At a Glance
- Tasks: Support Dutch-speaking customers with software queries and database management.
- Company: Join a family-owned tech company dedicated to customer service excellence.
- Benefits: Competitive salary, flexible leave, training budget, and private health insurance.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be the go-to person for tech support and help customers thrive with innovative solutions.
- Qualifications: Experience in customer support and a knack for explaining tech concepts simply.
The predicted salary is between 35000 - 45000 £ per year.
About Us
For 40 years, MCS Rental Software has devoted itself to making life easier for Rental companies across the globe. It’s a family-owned and managed company. Championing customer service excellence, MCS develops lasting partnerships with its customers, helping them to achieve their goals and ambitions for growth. With a strong commitment to innovation and input from our customers, MCS Rental Software leads the way in rental by embracing emerging technologies so that our customers can harness innovation to meet tomorrow’s challenges.
Role Description
As a Software Support Consultant, you will be the primary point of contact for our Dutch clients. You must be comfortable writing and executing basic queries and updates to manage database information.
Experience:
- Proven background in customer-facing support, ideally within a software or technical environment.
Soft Skills:
- Exceptional empathy, patience, and the ability to explain complex technical concepts in simple terms.
Desirable Traits:
- Proactive Mindset: A natural investigator who enjoys "diving into the details" to solve tricky problems before they escalate.
- Growth Orientation: A genuine love for technology and a desire to continuously learn and master new software features.
Benefits
- Competitive salary (£35,000 - £45,000)
- 22+ days annual leave (rising to 25 days after 5 years’ service)
- Flexible benefits
- Contributory Pension Scheme
- Training budget to support your development
- Private health insurance after 6 months
- Fully equipped kitchen with free drinks provided
- Opportunity to work remotely
- Free on-site parking
- Team activities/company events
- Employee Assistance Programme – access to a free 24 hour confidential helpline as you face life, work and health concerns
Software Support Consultant - Dutch Speaking (Salary Offered - £35-45K + Benefits) employer: MCS Rental Software
MCS Rental Software is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside generous benefits such as flexible working arrangements and a comprehensive training budget. With a strong family-oriented culture, employees are encouraged to innovate and collaborate, ensuring a supportive environment where your contributions truly matter. Join us in our mission to empower rental companies while enjoying a fulfilling career in a dynamic and forward-thinking company.
StudySmarter Expert Advice🤫
We think this is how you could land Software Support Consultant - Dutch Speaking (Salary Offered - £35-45K + Benefits)
✨Tip Number 1
Network like a pro! Reach out to current employees at MCS Rental Software on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you'll be dealing with software support, practice explaining complex concepts in simple terms. We want to see that you can communicate effectively!
✨Tip Number 3
Show off your proactive mindset! During interviews, share examples of how you've tackled tricky problems in the past. We love candidates who dive into details and find solutions before issues escalate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the MCS family.
We think you need these skills to ace Software Support Consultant - Dutch Speaking (Salary Offered - £35-45K + Benefits)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Software Support Consultant. Highlight your customer-facing experience and any technical skills that match what we're looking for. A personalised CV shows us you’re genuinely interested!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share your passion for technology and how your proactive mindset can help us tackle challenges together.
Showcase Your Soft Skills:We value empathy and patience, especially in a support role. In your application, give examples of how you've used these skills in past experiences. It’ll help us see how you connect with customers and solve problems.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at MCS Rental Software
✨Know Your Tech
Make sure you brush up on your technical skills, especially around database management and basic queries. MCS is looking for someone who can dive into the details, so be ready to discuss any relevant experience you have in this area.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, prepare examples of how you've successfully handled customer queries or issues in the past. Highlight your empathy and patience, as these traits are crucial for a Software Support Consultant.
✨Emphasise Your Proactive Mindset
MCS values a proactive approach, so think of instances where you've anticipated problems and solved them before they escalated. Share specific stories that demonstrate your investigative nature and problem-solving skills.
✨Express Your Love for Learning
Talk about your passion for technology and continuous learning. MCS is committed to innovation, so showing that you're eager to master new software features will resonate well with them.
