At a Glance
- Tasks: Build strong relationships with customers and manage their accounts to drive sales.
- Company: Join MCS Rental Software, a leader in the rental industry with a supportive culture.
- Benefits: Enjoy a vibrant workplace, competitive salary, and opportunities for personal growth.
- Other info: Work in a dynamic environment with a focus on innovation and customer satisfaction.
- Why this job: Be part of a team that values your contributions and prioritises your career development.
- Qualifications: Experience in sales or account management and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
The Company
For 40 years, MCS Rental Software has devoted itself to making life easier for hire companies across the globe. Championing customer service excellence, MCS develops lasting partnerships with its customers, helping them to achieve their goals and ambitions for growth. With a strong commitment to innovation and input from our customers, MCS Rental Software leads the way in rental by embracing emerging technologies so that our customers can harness innovation to meet tomorrow’s challenges.
The Opportunity
We’re looking for a driven and relationship-focused Sales Account Manager to join our growing Sales team. In this role, you will act as the main point of contact for a portfolio of existing and prospective customers, building trusted relationships and supporting them throughout their journey with MCS. You’ll combine consultative selling with account management to deliver long-term value for both customers and the business. You will work closely with internal teams to ensure customer needs are met, opportunities are maximised, and an exceptional customer experience is delivered at every stage.
Why Work at MCS
We’re proud recipients of the Culture 100 Award, which recognises organisations that excel in nurturing their workforce, rewarding their staff, and creating a supportive environment where everyone feels valued. At our company, we are passionate about the rental industry and are committed to fostering a vibrant, informal workplace culture based on respect and empowerment. This dedication has led to an impressive average employee tenure of more than 10 years. Join us to be part of a team that prioritises your growth and satisfaction.
Key Responsibilities
- Act as the primary point of contact for assigned customer accounts, managing relationships via site visits, online meetings, and phone calls
- Build and maintain strong relationships with both existing and prospective customers
- Negotiate and close business contracts with new and existing clients
- Advise customers on MCS software solutions, ensuring the right products are matched to their business needs
- Identify opportunities to generate additional revenue through upselling and cross-selling
- Address customer needs and concerns promptly to strengthen relationships and improve customer satisfaction
- Deliver a high standard of customer experience through meaningful engagement and a deep understanding of customer requirements
- Work collaboratively with internal departments to resolve escalated issues and ensure seamless service delivery
- Maintain accurate records and pipeline updates using HubSpot CRM
Skills & Experience
- You have proven experience in sales or account management
- You are confident managing customer relationships and closing deals
- You have strong negotiation, objection-handling, and problem-solving skills
- You are IT-literate and comfortable using CRM systems (HubSpot experience preferred)
- You can communicate confidently at all levels, both internally and externally
- You have excellent presentation skills with the ability to influence and engage
- You are self-motivated, target-driven, and able to work on your own initiative
- You manage your time effectively and consistently meet deadlines
- Knowledge of the rental industry is an advantage
- Additional language skills (French, German, or Dutch) are beneficial but not essential
Hiring Process
- Introductory video call with our recruiter
- Test Assessment
- Video Interview with Hiring Manager
- Final Round with our MD
Do you want to join our team? Then we’d love to hear about you!
Sales Account Manager employer: MCS Rental Software
MCS Rental Software is an exceptional employer, recognised for its commitment to employee satisfaction and growth, as evidenced by our Culture 100 Award. With a vibrant and informal workplace culture that prioritises respect and empowerment, we offer our Sales Account Managers the opportunity to build meaningful relationships while enjoying a supportive environment that fosters long-term career development. Join us in a role where your contributions are valued, and be part of a team dedicated to innovation and customer success in the rental industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Account Manager
✨Tip Number 1
Get to know the company inside out! Research MCS Rental Software, its culture, and its products. This way, when you chat with us, you can show off your knowledge and passion for what we do.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the Sales Account Manager role. We want to hear how you can build relationships and drive sales, so make it personal and engaging.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships before applying can give you an edge and show us you're genuinely interested in joining our team.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in our minds as we make decisions. Plus, it’s just good manners!
We think you need these skills to ace Sales Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Account Manager role. Highlight your experience in sales and account management, and don’t forget to mention any relevant skills like negotiation and problem-solving. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the rental industry and how your background aligns with our mission at MCS. Keep it engaging and personal – we love getting to know the real you!
Showcase Your Achievements:When detailing your experience, focus on your achievements rather than just responsibilities. Use numbers and examples to illustrate how you've successfully managed accounts or closed deals. This helps us see the impact you've made in previous roles!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at MCS!
How to prepare for a job interview at MCS Rental Software
✨Know Your Stuff
Before the interview, make sure you understand MCS Rental Software's products and services inside out. Familiarise yourself with their software solutions and how they can benefit hire companies. This will help you speak confidently about how you can support customers in achieving their goals.
✨Build Rapport
Since the role focuses on relationship-building, practice your interpersonal skills. Think of ways to connect with the interviewer, perhaps by sharing relevant experiences or insights about the rental industry. Show that you’re not just a salesperson but someone who genuinely cares about customer success.
✨Prepare for Scenarios
Expect to discuss real-life scenarios during the interview. Prepare examples of how you've successfully managed customer relationships, handled objections, or closed deals in the past. This will demonstrate your problem-solving skills and ability to deliver exceptional customer experiences.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company culture, team dynamics, or how success is measured in the Sales Account Manager role. This shows your genuine interest in the position and helps you assess if MCS is the right fit for you.
