Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help clients configure smart, user-friendly solutions without coding.
- Company: Join a high-growth SaaS company transforming document and workflow management.
- Benefits: Enjoy fully remote work, competitive salary, health insurance, and 25 days holiday.
- Why this job: Be part of a dynamic team that values autonomy and client success.
- Qualifications: 3-7 years in a client-facing role with strong business process understanding.
- Other info: Open to applicants across the UK, with a preference for Northern Ireland.
MCS is delighted to be working exclusively with a high-growth, PE-backed SaaS company that is transforming how organisations manage documents, workflows, and business-critical information. They are expanding their UK presence and are now hiring a Solutions Consultant to join their UK Services team. This is a fully remote role with a preference for candidates based in Northern Ireland, though applicants across the UK will be considered.
What You’ll Be Doing
- This is a hands-on, client-facing role focused on configuring smart, user-friendly solutions - no coding required.
- You’ll become a trusted partner to clients in professional services, financial services, and consulting, helping them improve how they work by designing intuitive, metadata-driven workflows.
- Lead onboarding projects and help clients get value from the platform from day one.
- Configure document workflows, metadata structures, and process automation using the platform's no-code tools.
- Collaborate with internal teams (Sales, Customer Success, Architects) to ensure smooth delivery.
- Work across the UK, EMEA, and US client base.
- Provide ongoing best practice guidance on information management, compliance, and workflow optimisation.
What We’re Looking For
- This role suits someone who’s curious, proactive, and passionate about helping clients work smarter - not just ticking boxes.
- 3-7 years’ experience in a similar client-facing role.
- Strong business process understanding - ideally in sectors like accounting, audit, wealth management or consulting.
- Comfortable configuring tools or workflows via UI (e.g. building automations, setting metadata, user permissions).
- Excellent communication and relationship skills - you’ll be leading conversations with everyone from end users to C-level.
- Confident working independently and managing your own workload - no hand-holding here.
- Nice to have: Experience with SaaS platforms in document management, workflow automation or compliance.
- Comfortable with tools like Excel or data mapping.
- Background in a smaller consultancy or internal transformation/digital projects in large corporates.
Salary & Benefits
- Up to £60,000 base (negotiable depending on experience).
- Performance bonus.
- Fully remote working - preference for NI but open UK-wide.
- 25 days holiday plus public holidays.
- Health insurance for you and your immediate family.
- Life and critical illness cover.
- Travel insurance (both work and personal use).
- Pension with 5% matched contributions.
- Recruitment Referral Scheme.
- Long service awards.
- Access to Auntie Service (mental health & wellbeing support).
If you’re looking for a client-facing role with a smart, process-led SaaS company that values autonomy and clarity - we’d love to hear from you.
To speak in absolute confidence about this opportunity please contact Jack Tyrrell, Specialist Recruitment Consultant at MCS Group or send an up to date CV via the link provided. If this position is not right for you, we may have others that are. Please visit to view a wide selection of our current jobs or call us. All conversations will be treated in the strictest of confidence.
Technical Implementations Specialist employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Implementations Specialist
✨Tip Number 1
Familiarise yourself with the specific SaaS tools and no-code platforms mentioned in the job description. Understanding how to configure workflows and document management systems will give you a significant edge during interviews.
✨Tip Number 2
Highlight your experience in client-facing roles, especially in sectors like professional services or consulting. Be prepared to share examples of how you've successfully managed client relationships and delivered value.
✨Tip Number 3
Showcase your problem-solving skills by discussing past projects where you improved processes or implemented new solutions. This will demonstrate your proactive approach and ability to help clients work smarter.
✨Tip Number 4
Network with professionals in the SaaS and workflow automation space. Engaging with industry peers can provide insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Technical Implementations Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and required skills for the Technical Implementations Specialist position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Tailored CV: Ensure your CV reflects your experience in client-facing roles, particularly in SaaS or similar environments. Emphasise your skills in configuring workflows and your understanding of business processes relevant to the sectors mentioned.
Write a Compelling Cover Letter: In your cover letter, express your passion for helping clients work smarter and your proactive approach. Mention specific examples of how you've successfully managed client relationships and delivered solutions in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for the role.
How to prepare for a job interview at MCS Group
✨Understand the Role
Make sure you have a clear understanding of what a Technical Implementations Specialist does. Familiarise yourself with the responsibilities, especially around configuring workflows and client interactions. This will help you answer questions more confidently.
✨Showcase Your Experience
Prepare to discuss your previous roles that align with the requirements. Highlight your experience in client-facing positions and any relevant sectors like accounting or consulting. Use specific examples to demonstrate your skills.
✨Demonstrate Communication Skills
Since this role involves leading conversations with various stakeholders, practice articulating your thoughts clearly. Be ready to explain complex concepts in simple terms, showcasing your ability to communicate effectively with both technical and non-technical audiences.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to workflow automation and document management. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
