MCS Group seeks an experienced Senior System Admin to join a dynamic managed IT services team. This hands-on role focuses on Level 2/3 support across Microsoft 365, AD, Exchange Online, and related technologies for a global client base, including London, New York, Hong Kong and Singapore.
You’ll own escalations and be involved in end-user support and incident management. The ideal candidate combines strong technical skills with excellent customer service, able to communicate clearly with users
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Senior IT Systems Engineer - Remote & Hands-On Support employer: MCS Group
Join an innovative software business in Belfast that prioritises employee development and a supportive work culture. As an IT Customer Support Team Lead, you'll have the unique opportunity to lead a small, focused team while driving operational excellence and embracing cutting-edge AI technologies. With a competitive salary, flexible hybrid working options, and a commitment to long-term career growth, this role offers a rewarding environment for those passionate about customer care and team leadership.
