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- Tasks: Manage service desk calls and provide user support for digital systems.
- Company: Key public sector organisation with a focus on community service.
- Benefits: £13.54 per hour, 36.25 hours a week, Monday to Friday.
- Why this job: Gain valuable experience in IT support while making a difference in the public sector.
- Qualifications: HNC in a computer-related subject or equivalent experience required.
- Other info: Potential for contract extension and growth in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
A key public sector organization is seeking an IT Digital Support Technician for a 6-month contract in Lisburn. This role involves managing service desk calls, providing user support, and maintaining digital systems.
Candidates should have an HNC qualification in a computer-related subject or equivalent experience, along with strong technical skills in Windows environments.
The position offers £13.54 per hour, working 36.25 hours per week from Monday to Friday with potential for extension.
Public Sector IT Systems Support Technician employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Sector IT Systems Support Technician
✨Tip Number 1
Get your tech skills sharp! Brush up on your Windows environments and any specific software mentioned in the job description. We want to show them you’re the go-to person for IT support.
✨Tip Number 2
Practice your service desk call management. Role-play with a friend or family member to simulate real-life scenarios. This will help us nail those tricky questions during the interview!
✨Tip Number 3
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. They might share insider tips that could give us an edge in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of your progress and offer tailored advice along the way.
We think you need these skills to ace Public Sector IT Systems Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background fits with the role of IT Digital Support Technician, so don’t hold back on showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. We love seeing enthusiasm, so let us know what excites you about working in the public sector and supporting digital systems.
Show Off Your Technical Skills: Since this role requires strong technical skills in Windows environments, make sure to mention any specific tools or software you’re familiar with. We’re looking for candidates who can hit the ground running, so highlight your hands-on experience!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and ensures your application lands right where it needs to be. Don’t miss out on this opportunity!
How to prepare for a job interview at MCS Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in Windows environments. Be ready to discuss your experience with service desk calls and user support, as these will be key topics during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific scenarios where you provided effective solutions or improved processes, as this will demonstrate your capability to manage challenges in the role.
✨Understand the Public Sector Context
Familiarise yourself with the public sector's unique challenges and priorities. Showing that you understand the importance of digital systems in this context can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation and the role. This not only shows your interest but also helps you gauge if the position is the right fit for you. Consider asking about team dynamics or future projects related to IT support.
