MCS Group is partnering with a growing organisation to appoint a People Operations Manager into a newly created leadership role. This hands-on role leads a centralised people support function, improving how employee services are delivered and building a consistent, responsive service across a complex organisation.
The role involves leading and developing a People Operations team, managing service levels, workloads, workflows and quality standards, and acting as the escalation point for complex
#J-18808-Ljbffr
People Operations Leader — Flexible Hours & Impact employer: MCS Group
Join an innovative software business in Belfast that prioritises employee development and a supportive work culture. As an IT Customer Support Team Lead, you'll have the unique opportunity to lead a small, focused team while driving operational excellence and embracing cutting-edge AI technologies. With a competitive salary, flexible hybrid working options, and a commitment to long-term career growth, this role offers a rewarding environment for those passionate about customer care and team leadership.
