At a Glance
- Tasks: Deliver exceptional luxury retail experiences and build lasting client relationships.
- Company: Prestigious luxury retail business known for quality and craftsmanship.
- Benefits: Competitive salary, commission opportunities, ongoing training, and career progression.
- Other info: Supportive team culture with part-time hours considered.
- Why this job: Join a high-performing team and work with globally recognised luxury brands.
- Qualifications: Experience in customer-facing sales, strong communication skills, and a passion for luxury products.
The predicted salary is between 30000 - 40000 € per year.
MCS Group are delighted to be partnering with a prestigious and long-established luxury retail business to recruit a Sales Professional for their Belfast showroom. Renowned for delivering exceptional client experiences and representing some of the world's most recognised luxury watch and jewellery brands, this business has built an outstanding reputation for quality, craftsmanship, and service excellence across Northern Ireland. This is an opportunity to join a high-performing retail team within a premium environment where relationship building, attention to detail, and personalised customer service are at the heart of everything they do.
Roles & Responsibilities
- Deliver an exceptional luxury retail experience to every client, creating memorable and personal customer journeys.
- Build long-term relationships with clients through outstanding service and product expertise.
- Represent a portfolio of internationally recognised luxury watch and jewellery brands with professionalism and confidence.
- Develop in-depth knowledge across products, collections, and brand heritage to provide expert guidance to customers.
- Manage customer enquiries effectively, supporting both decisive buyers and clients seeking advice and consultation.
- Utilise CRM systems to maintain accurate customer records and strengthen ongoing client engagement.
- Work collaboratively within a close-knit sales team to achieve individual and store performance targets.
- Maintain showroom standards to ensure displays and presentation remain of the highest quality.
- Participate in ongoing training and development programmes to continuously enhance product knowledge and sales capability.
- Contribute positively to the wider team culture and uphold the company's values and reputation.
Essential Criteria
- Previous experience within a customer-facing sales or retail environment.
- Strong interpersonal and communication skills with the ability to quickly build rapport.
- Passion for delivering exceptional customer experiences.
- Highly motivated, personable, and professional in approach.
- Strong listening skills with the ability to understand and adapt to individual client needs.
- Excellent attention to detail and problem-solving ability.
- Ability to work effectively within a team-focused environment.
- Commercial awareness and confidence in a target-driven setting.
Desirable Criteria
- Experience within luxury retail, jewellery, watches, fashion, or premium hospitality environments.
- Previous experience using CRM systems to manage customer relationships.
- A genuine interest in luxury products, craftsmanship, and premium brands.
- Experience working towards sales targets or KPIs.
What's On Offer
- Competitive base salary plus commission/bonus opportunity.
- Opportunity to work with globally recognised luxury brands.
- Ongoing training and professional development.
- Career progression opportunities within a respected luxury retail environment.
- Supportive and collaborative team culture.
- Full-time permanent opportunity with part-time hours also considered.
How To Apply
To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Charlie Plant, Associate Specialist Consultant at MCS Group. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Sales Professional in Newtownabbey employer: MCS Group
Join a prestigious luxury retail business in Belfast, where exceptional client experiences and a commitment to quality craftsmanship define our culture. We offer competitive salaries, ongoing training, and career progression opportunities within a supportive team environment, making it an ideal place for passionate sales professionals to thrive and build lasting relationships with clients.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Professional in Newtownabbey
✨Tip Number 1
Get to know the company inside out! Research their luxury brands and understand their values. This will help you connect with the team and show that you're genuinely interested in delivering exceptional customer experiences.
✨Tip Number 2
Practice your pitch! When you get the chance to meet the team, be ready to showcase your interpersonal skills. Think about how you can build rapport quickly and demonstrate your passion for luxury products.
✨Tip Number 3
Show off your problem-solving skills! Be prepared to discuss how you've handled customer enquiries in the past. Highlight your ability to adapt to different client needs and provide tailored solutions.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you note expressing your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you top of mind for the hiring team.
We think you need these skills to ace Sales Professional in Newtownabbey
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for luxury retail shine through! We want to see that you genuinely care about delivering exceptional customer experiences and have a keen interest in the products you'll be representing.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight any previous experience in customer-facing roles, especially in luxury retail or similar environments. We love seeing how your skills align with what we're looking for!
Be Personable:In your cover letter, don’t just list your qualifications—tell us a bit about yourself! We’re looking for someone who can build relationships, so show us your personality and how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at MCS Group
✨Know Your Products Inside Out
Before the interview, dive deep into the luxury watch and jewellery brands you'll be representing. Familiarise yourself with their heritage, craftsmanship, and unique selling points. This knowledge will not only impress your interviewers but also show your genuine passion for the products.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you built rapport with clients and handled challenging situations. This will demonstrate your ability to create memorable customer journeys, which is crucial for this role.
✨Practice Active Listening
During the interview, focus on listening carefully to the questions asked. This will help you respond thoughtfully and show that you understand the importance of listening to client needs in a sales environment. You might even want to practice with a friend beforehand!
✨Emphasise Team Collaboration
Since this role involves working within a close-knit sales team, be ready to discuss how you've successfully collaborated with others in the past. Highlight your ability to contribute positively to team culture and achieve collective goals, as this aligns perfectly with the company's values.
