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- Tasks: Support and enhance IT infrastructure while tackling exciting technical challenges.
- Company: Established professional services organisation in Belfast with a strong IT team.
- Benefits: Competitive salary, work from home options, and involvement in modern tech projects.
- Other info: Join a stable company with excellent career growth and project involvement.
- Why this job: Gain ownership of infrastructure and security while working with cutting-edge technologies.
- Qualifications: 4-6+ years in IT support, strong Microsoft stack experience, and networking knowledge.
The predicted salary is between 40000 - 40000 £ per year.
We're working with a well-established professional services organisation in Belfast who are looking to bring in an Infrastructure Engineer to support and enhance their internal IT environment. This is a hands-on role offering a mix of 2nd/3rd line support, infrastructure ownership, cyber security, and project work - ideal for someone looking to step beyond pure support into a broader technical position.
You'll act as an escalation point for technical issues while also playing a key role in maintaining and improving the IT infrastructure and security posture. Key responsibilities include:
- Providing 2nd/3rd line support and escalation for complex issues
- Managing and supporting Microsoft 365, Entra ID, Intune and Azure environments
- Supporting servers (virtual & physical) and end-user infrastructure
- Working across networking (LAN/WAN/VPN, firewalls)
- Taking ownership of cyber security processes including patching, vulnerabilities and compliance
- Supporting IT projects, system upgrades and rollouts
- Contributing to automation and process improvements
What We're Looking For:
- 4-6+ years' experience in IT Support / Infrastructure
- Strong experience across the Microsoft stack (O365, AD, Intune, Azure exposure)
- Solid understanding of networking fundamentals (DNS, DHCP, VPN, firewalls)
- Exposure to cyber security practices (patching, endpoint protection, audits)
- Strong troubleshooting skills and ability to work across multiple priorities
Desirable:
- Experience with virtualisation (VMware / Hyper-V)
- Exposure to security frameworks (e.g. ISO 27001, Cyber Essentials)
- Experience working in a structured or professional services environment
Why Apply?
- Opportunity to step into a role with real ownership of infrastructure and security
- Broad technical exposure across cloud, networking and cyber security
- Involvement in projects and modern technologies (including AI tools)
- Join a stable, well-regarded organisation with a strong internal IT function
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group.
Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.
Benefits: Work From Home
IT Infrastructure Engineer in Newtownabbey employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer in Newtownabbey
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and achievements. This is a great way to demonstrate your hands-on experience with Microsoft 365, Azure, and all that good stuff.
✨Tip Number 3
Prepare for those interviews! Research common technical questions related to IT infrastructure and cyber security. Practice explaining your troubleshooting process and how you've handled complex issues in the past.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. So, what are you waiting for?
We think you need these skills to ace IT Infrastructure Engineer in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your 2nd/3rd line support experience and any relevant projects you've worked on, especially those involving Microsoft 365 and cyber security.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've managed IT infrastructure or tackled complex technical issues in the past. This is your chance to show off your personality!
Showcase Your Technical Skills: In your application, don't forget to mention your experience with networking fundamentals and any exposure to security frameworks. We want to see that you have the hands-on skills to take ownership of our IT environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at MCS Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the Microsoft stack, especially O365, Azure, and Intune. Be ready to discuss your hands-on experience with these technologies and how you've used them in past roles.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of complex technical issues you've resolved. Highlight your approach to troubleshooting and how you prioritise tasks when juggling multiple issues.
✨Understand Cyber Security Practices
Familiarise yourself with key cyber security concepts, such as patching and compliance. Be prepared to discuss any experience you have with security frameworks like ISO 27001 or Cyber Essentials.
✨Ask Insightful Questions
Come equipped with questions that show your interest in the role and the company. Inquire about their current IT projects, the team structure, or how they approach infrastructure ownership and security.