At a Glance
- Tasks: Manage customer accounts and negotiate payment plans while ensuring compliance with policies.
- Company: Growing organisation in Mallusk with a supportive team culture.
- Benefits: Competitive salary, generous leave, hybrid working, and modern office perks.
- Other info: Enjoy regular company engagement activities and potential for contract extension.
- Why this job: Join a dynamic team and develop your skills in credit control.
- Qualifications: Strong communication skills and experience in credit control or collections.
The predicted salary is between 28750 - 28750 £ per year.
MCS Group are delighted to be partnering with a growing organisation based in Mallusk to recruit a Credit Controller for a 6 month fixed-term contract, with the potential of extension.
The Role
- Managing a portfolio of customer accounts and following up on outstanding balances
- Negotiating and agreeing appropriate payment plans
- Ensuring debts are managed in line with internal policies and procedures
- Escalating overdue or high-risk accounts when required
- Maintaining accurate records while delivering a high level of service
The Person
- Strong communication skills and confidence handling phone-based conversations
- Experience in credit control, collections, or within a regulated environment
- Ability to manage challenging situations with professionalism and empathy
- Good working knowledge of Microsoft Excel and general IT systems
The Rewards
- A competitive salary package of £28,750
- Generous annual leave entitlement plus additional company days
- Hybrid working available following initial training period
- Modern office environment with on-site parking
- Supportive team culture with regular company engagement activities
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Clare Simpson at MCS Group.
Hybrid Credit Controller (Contract) in Newtownabbey employer: MCS Group
MCS Group is an excellent employer, offering a supportive team culture and a modern office environment in Mallusk. With a competitive salary package and generous annual leave, employees benefit from hybrid working options and regular engagement activities that foster professional growth and camaraderie.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Credit Controller (Contract) in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for credit controller roles and practice your responses. We want you to showcase your strong communication skills and experience confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy!
We think you need these skills to ace Hybrid Credit Controller (Contract) in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit control experience and any relevant achievements to show us you're the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re interested in this position and how your background aligns with our needs. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and concise. Use professional language but don’t be afraid to let your voice come through – we appreciate authenticity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at MCS Group
✨Know Your Numbers
Before the interview, brush up on your understanding of credit control metrics and key performance indicators. Be ready to discuss how you've managed customer accounts in the past and any specific achievements related to reducing outstanding balances.
✨Practice Your Pitch
Since strong communication skills are essential for this role, practice articulating your experience in handling phone-based conversations. Role-play with a friend or family member to build confidence and ensure you can handle challenging situations with professionalism.
✨Familiarise Yourself with Policies
Make sure you understand common internal policies and procedures related to credit control. This will help you answer questions about how you would manage debts and escalate high-risk accounts effectively during the interview.
✨Showcase Your Tech Skills
As the job requires good working knowledge of Microsoft Excel and IT systems, be prepared to discuss your proficiency with these tools. Consider bringing examples of how you've used Excel for reporting or data management in previous roles.
