At a Glance
- Tasks: Manage customer accounts and negotiate payment plans while ensuring compliance with policies.
- Company: Growing organisation in Mallusk with a supportive team culture.
- Benefits: Competitive salary, generous leave, hybrid working, and modern office perks.
- Other info: Opportunity for contract extension and regular company engagement activities.
- Why this job: Join a dynamic team and develop your skills in credit control.
- Qualifications: Strong communication skills and experience in credit control or collections.
The predicted salary is between 28750 - 28750 £ per year.
MCS Group are delighted to be partnering with a growing organisation based in Mallusk to recruit a Credit Controller for a 6 month fixed-term contract, with the potential of extension.
The Role
- Managing a portfolio of customer accounts and following up on outstanding balances
- Negotiating and agreeing appropriate payment plans
- Ensuring debts are managed in line with internal policies and procedures
- Escalating overdue or high-risk accounts when required
- Maintaining accurate records while delivering a high level of service
The Person
- Strong communication skills and confidence handling phone-based conversations
- Experience in credit control, collections, or within a regulated environment
- Ability to manage challenging situations with professionalism and empathy
- Good working knowledge of Microsoft Excel and general IT systems
The Rewards
- A competitive salary package of £28,750
- Generous annual leave entitlement plus additional company days
- Hybrid working available following initial training period
- Modern office environment with on-site parking
- Supportive team culture with regular company engagement activities
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Clare Simpson at MCS Group.
FTC Credit Controller (Contract) in Newtownabbey employer: MCS Group
MCS Group is an excellent employer, offering a supportive team culture and a modern office environment in Mallusk, where employees can thrive. With a competitive salary package, generous annual leave, and the flexibility of hybrid working after training, we prioritise employee well-being and growth. Join us to be part of a dynamic organisation that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land FTC Credit Controller (Contract) in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for credit controller roles and practice your responses. We want you to showcase your strong communication skills and experience confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the position. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace FTC Credit Controller (Contract) in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since strong communication is key for this role, don’t forget to showcase your ability to handle phone-based conversations. Use examples from your past experiences to demonstrate how you’ve managed challenging situations with professionalism.
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforwardness, so make sure your points are easy to read and get straight to the point about why you’re a great fit for us.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at MCS Group
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control metrics and key performance indicators. Be ready to discuss how you've managed customer accounts in the past and any specific achievements related to reducing outstanding balances.
✨Practice Your Pitch
Since strong communication skills are essential for this role, practice articulating your experience in handling phone-based conversations. Consider role-playing with a friend to simulate challenging scenarios you might face as a Credit Controller.
✨Showcase Your Empathy
Prepare examples that demonstrate your ability to manage difficult situations with professionalism and empathy. Think about times when you successfully negotiated payment plans or resolved disputes, and be ready to share these stories.
✨Excel at Excel
Given the importance of Microsoft Excel in this role, make sure you're comfortable discussing your proficiency with it. Brush up on relevant functions and features that could help in managing customer accounts and maintaining accurate records.
