At a Glance
- Tasks: Manage customer accounts and negotiate payment plans while ensuring compliance with policies.
- Company: Reputable organisation in Mallusk experiencing exciting growth.
- Benefits: Competitive salary, generous leave, hybrid work, and a supportive team culture.
- Other info: Modern office with on-site parking and regular engagement activities.
- Why this job: Join a dynamic team and develop your skills in a growing sector.
- Qualifications: Strong communication skills and experience in credit control or collections.
The predicted salary is between 28750 - 28750 £ per year.
MCS Group are delighted to be partnering with a growing organisation based in Mallusk to recruit a Credit Controller for a 6 month fixed-term contract, with the potential of extension.
Company
Our client is a well‑established and reputable organisation with a strong presence in their sector, currently experiencing an exciting period of growth.
Role
Reporting to the Credit Control Lead, this role will involve:
- Managing a portfolio of customer accounts and following up on outstanding balances
- Negotiating and agreeing appropriate payment plans
- Ensuring debts are managed in line with internal policies and procedures
- Escalating overdue or high‑risk accounts when required
- Maintaining accurate records while delivering a high level of service
Person
The successful candidate will have:
- Strong communication skills and confidence handling phone‑based conversations
- Experience in credit control, collections, or within a regulated environment
- Ability to manage challenging situations with professionalism and empathy
- Good working knowledge of Microsoft Excel and general IT systems
Rewards
As part of the temporary assignment, this role offers:
- A competitive salary package of £28,750
- Generous annual leave entitlement plus additional company days
- Hybrid working available following initial training period
- Modern office environment with on‑site parking
- Supportive team culture with regular company engagement activities
Credit Controller - Hybrid Role with Growth & Benefits in Newtownabbey employer: MCS Group
MCS Group is an excellent employer, offering a supportive team culture and a modern office environment in Mallusk, where employees can thrive in a hybrid working model. With a competitive salary and generous annual leave, the company prioritises employee growth and engagement, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - Hybrid Role with Growth & Benefits in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about credit control roles. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for those interviews! Research common questions for credit controller positions and practice your responses. We want you to showcase your communication skills and experience confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Credit Controller - Hybrid Role with Growth & Benefits in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and any relevant skills, like your ability to manage customer accounts and negotiate payment plans. We want to see how you fit into our exciting growth story!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong communication skills and any experience you have in handling challenging situations with professionalism and empathy. Let us know why you want to join our team!
Show Off Your Excel Skills:Since good working knowledge of Microsoft Excel is key for this role, don’t forget to mention any specific Excel skills you have. Whether it's managing data or creating reports, we want to see how you can use these skills to help us maintain accurate records.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our supportive team culture!
How to prepare for a job interview at MCS Group
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control metrics and key performance indicators. Being able to discuss how you’ve managed customer accounts and improved collections will show that you’re not just familiar with the role but also proactive in achieving results.
✨Practice Your Communication Skills
Since strong communication is crucial for this role, practice articulating your thoughts clearly. Consider role-playing common scenarios you might face, like negotiating payment plans or handling difficult conversations. This will help you feel more confident during the actual interview.
✨Familiarise Yourself with the Company
Research the organisation’s background, values, and recent growth. Understanding their position in the market and how they handle credit control will allow you to tailor your answers and demonstrate genuine interest in the company.
✨Prepare Questions to Ask
Think of insightful questions to ask at the end of your interview. Inquire about the team culture, the challenges they face in credit control, or how success is measured in this role. This shows that you’re engaged and serious about contributing to their success.
