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For Companies At a Glance
- Tasks: Manage customer accounts and negotiate payment plans while ensuring compliance with policies.
- Company: Growing organisation in Antrim with a supportive team culture.
- Benefits: Competitive salary, generous leave, hybrid working, and modern office perks.
- Other info: Enjoy regular company engagement activities and excellent career growth opportunities.
- Why this job: Join a dynamic team and develop your skills in credit control.
- Qualifications: Strong communication skills and experience in credit control or collections.
The predicted salary is between 28750 - 28750 £ per year.
MCS Group are delighted to be partnering with a growing organisation based in Antrim to recruit a Credit Controller for a 6 month fixed-term contract, with the potential of extension.
Responsibilities
- Managing a portfolio of customer accounts and following up on outstanding balances
- Negotiating and agreeing appropriate payment plans
- Ensuring debts are managed in line with internal policies and procedures
- Escalating overdue or high-risk accounts when required
- Maintaining accurate records while delivering a high level of service
Requirements
- Strong communication skills and confidence handling phone-based conversations
- Experience in credit control, collections, or within a regulated environment
- Ability to manage challenging situations with professionalism and empathy
- Good working knowledge of Microsoft Excel and general IT systems
Rewards
- A competitive salary package of £28,750
- Generous annual leave entitlement plus additional company days
- Hybrid working available following initial training period
- Modern office environment with on-site parking
- Supportive team culture with regular company engagement activities
How to apply
To speak in absolute confidence about this opportunity please send an up to date CV or contact Kotryna Ramanauskaite, Specialist Recruitment Consultant at MCS Group, 028 90 490902.
Equal Opportunity
MCS Group is committed to Equality, Diversity, and Inclusion for all. If you have a disability which requires a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to accommodate the request.
Credit Controller - FTC (Potential Extension) in Newtownabbey employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - FTC (Potential Extension) in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those phone interviews! Since strong communication skills are key for this role, practice answering common questions out loud. This will help you sound confident and articulate when discussing your experience in credit control.
✨Tip Number 3
Show off your Excel skills! Brush up on your Microsoft Excel knowledge and be ready to discuss how you've used it in previous roles. Maybe even bring examples of reports or analyses you've done to showcase your expertise.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our supportive team culture. Don't miss out on this opportunity!
We think you need these skills to ace Credit Controller - FTC (Potential Extension) in Newtownabbey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Communication Skills: Since strong communication is key for this role, don’t forget to showcase your ability to handle phone-based conversations. We love seeing examples of how you've managed challenging situations with professionalism and empathy.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforwardness, so make sure your points are easy to read and get straight to the heart of your experience and skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at MCS Group
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control metrics and key performance indicators. Being able to discuss how you’ve managed customer accounts and negotiated payment plans will show that you’re not just familiar with the role but also ready to hit the ground running.
✨Practice Your Communication Skills
Since strong communication is crucial for this role, practice articulating your thoughts clearly. Consider role-playing common scenarios you might face, like negotiating payment plans or handling difficult conversations. This will help you feel more confident during the actual interview.
✨Showcase Your Empathy
Prepare examples that demonstrate your ability to handle challenging situations with professionalism and empathy. Think about times when you’ve successfully resolved disputes or helped customers understand their payment options. This will highlight your interpersonal skills, which are vital for a Credit Controller.
✨Familiarise Yourself with Excel
Since a good working knowledge of Microsoft Excel is required, make sure you can discuss your experience with it. Brush up on functions like VLOOKUP, pivot tables, and data analysis techniques. Being able to talk about how you’ve used these tools in previous roles will set you apart from other candidates.