At a Glance
- Tasks: Manage customer accounts and negotiate payment plans while ensuring compliance with policies.
- Company: Growing organisation in Mallusk with a supportive team culture.
- Benefits: Competitive salary, generous leave, hybrid working, and modern office perks.
- Other info: Opportunity for contract extension and engaging company activities.
- Why this job: Join a dynamic team and develop your skills in credit control.
- Qualifications: Strong communication skills and experience in credit control or collections.
The predicted salary is between 28750 - 28750 £ per year.
MCS Group are delighted to be partnering with a growing organisation based in Mallusk to recruit a Credit Controller for a 6 month fixed-term contract, with the potential of extension.
The Role
- Managing a portfolio of customer accounts and following up on outstanding balances
- Negotiating and agreeing appropriate payment plans
- Ensuring debts are managed in line with internal policies and procedures
- Escalating overdue or high-risk accounts when required
- Maintaining accurate records while delivering a high level of service
The Person
- Strong communication skills and confidence handling phone-based conversations
- Experience in credit control, collections, or within a regulated environment
- Ability to manage challenging situations with professionalism and empathy
- Good working knowledge of Microsoft Excel and general IT systems
The Rewards
- A competitive salary package of £28,750
- Generous annual leave entitlement plus additional company days
- Hybrid working available following initial training period
- Modern office environment with on-site parking
- Supportive team culture with regular company engagement activities
To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Clare Simpson at MCS Group.
Contract Credit Controller (Contract) in Newtownabbey employer: MCS Group
MCS Group is an excellent employer, offering a supportive team culture and a modern office environment in Mallusk. With a competitive salary package and generous annual leave, employees benefit from hybrid working options and regular engagement activities that foster professional growth and camaraderie. This role not only provides meaningful work in credit control but also the opportunity to develop skills in a thriving organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Credit Controller (Contract) in Newtownabbey
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for credit controller roles and practice your responses. We want you to showcase your strong communication skills and experience confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Contract Credit Controller (Contract) in Newtownabbey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and collections. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller position. Share specific examples of how you've managed customer accounts or negotiated payment plans.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at MCS Group
✨Know Your Numbers
Before the interview, brush up on your knowledge of credit control metrics and key performance indicators. Be ready to discuss how you've managed customer accounts in the past and any specific achievements related to reducing outstanding balances.
✨Practice Your Pitch
Since strong communication skills are a must, practice handling phone-based conversations. Role-play with a friend or family member to simulate negotiating payment plans and managing challenging situations with professionalism and empathy.
✨Excel at Excel
Make sure you're comfortable with Microsoft Excel, as it's likely to come up in the interview. Familiarise yourself with functions like VLOOKUP, pivot tables, and basic data analysis techniques that can help you manage customer accounts effectively.
✨Showcase Your Team Spirit
The company values a supportive team culture, so be prepared to share examples of how you've contributed to team success in previous roles. Highlight any experiences where you've engaged with colleagues to improve processes or enhance service delivery.
