E-Commerce Manager
Competitive Salary
County Down
MCS are delighted to be working with an established wholesale business to recruit an ambitious and commercially minded E-Commerce Manager to lead the performance, development and growth of its digital sales channels.
This is an exciting opportunity for an experienced e-commerce professional to take ownership of online trading, website optimisation and digital customer engagement, helping to maximise revenue, improve conversion and strengthen customer retention across wholesale and retail channels.
What you'll be responsible for
- Driving online growth: Take ownership of e-commerce performance, delivering sales, revenue, profitability and customer acquisition targets.
- Optimising digital trading: Monitor key metrics, including conversion rates, average order value and customer retention, identifying opportunities to improve commercial performance.
- Website management: Oversee website functionality, content, navigation and customer journeys, ensuring platforms are user-friendly, mobile-responsive and commercially effective.
- Digital marketing collaboration: Work alongside the Marketing Team to support SEO, PPC, email marketing and campaign activity that drives traffic and online sales.
- Customer engagement and retention: Develop strategies to encourage repeat purchases, increase customer lifetime value and strengthen loyalty, including the effective use of WhatsApp Business and wholesale platforms.
- Reporting and analytics: Use Google Analytics and other reporting tools to monitor performance, identify trends and turn data into actionable recommendations.
- Continuous improvement: Keep up to date with competitor activity, emerging e-commerce trends and opportunities to improve the online customer experience.
- Stakeholder management: Build strong relationships across internal teams, suppliers and external digital agencies to deliver website enhancements and commercial initiatives.
Essential Criteria
- 3-5 years' experience in e-commerce, digital trading, online retail or digital marketing.
- A proven track record of growing online sales and improving website performance.
- Strong commercial awareness and the ability to interpret data to identify growth opportunities.
- Experience managing website content through CMS platforms and improving digital customer journeys.
- A good understanding of SEO, PPC, email marketing, analytics and conversion rate optimisation.
- Experience working with external digital agencies, technology partners and cross-functional teams.
- Excellent organisational, project management and problem-solving skills.
- A proactive, analytical and commercially focused approach, with the ability to manage multiple priorities.
Desirable experience
Experience within FMCG, wholesale, retail or another fast-paced commercial environment would be advantageous, alongside knowledge of customer loyalty programmes, Google Tag Manager, Looker Studio and e-commerce development platforms.
MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
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E-Commerce Manager in Newry employer: MCS Group
Join an innovative software business in Belfast that prioritises employee development and a supportive work culture. As an IT Customer Support Team Lead, you'll have the unique opportunity to lead a small, focused team while driving operational excellence and embracing cutting-edge AI technologies. With a competitive salary, flexible hybrid working options, and a commitment to long-term career growth, this role offers a rewarding environment for those passionate about customer care and team leadership.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Manager in Newry
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like MCS Group are looking for when hiring for a E-Commerce Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to MCS Group for the E-Commerce Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at MCS Group as a E-Commerce Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out MCS Group’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-Commerce Manager.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at MCS Group, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with MCS Group's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at MCS Group. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at MCS Group
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that MCS Group uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at MCS Group. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
