MCS Group is looking for an IT Support Engineer to provide hands-on technical support to internal users within a fast-paced environment.
This is a 3-month temporary position, ideal for someone who is immediately available, or due to be available in coming weeks. The client anticipates a quick turnaround and a virtually immediate start!
Please note: Due to the multi-site/travel requirements of the role, candidates must hold a full driving licence and have access to a vehicle.
The Role
- Provide 1st and 2nd line support to internal users
- Troubleshoot hardware, devices and software issues
- Investigate and resolve technical problems efficiently
- Support user accounts, including password resets and access issues
- Provide basic networking support and troubleshooting
- Assist with device setup, configuration and general desktop support
The Person
- Given the nature of the role, applicants should be able to demonstrate strong experience in a similar role.
- Experience in an L1/L2 IT support or service desk environment
- Strong troubleshooting and problem-solving skills
- Good understanding of hardware, Windows and general networking
- Confident dealing directly with users
- Experience with Microsoft Intune and Entra ID/Azure AD is desirable
- Able to work at pace and manage a varied workload
Location: On-site in Belfast
Duration: 3-month temporary post
Salary: £30k- £35k DOE
MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
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IT Support Engineer - Immediate Start Available employer: MCS Group
Join an innovative software business in Belfast that prioritises employee development and a supportive work culture. As an IT Customer Support Team Lead, you'll have the unique opportunity to lead a small, focused team while driving operational excellence and embracing cutting-edge AI technologies. With a competitive salary, flexible hybrid working options, and a commitment to long-term career growth, this role offers a rewarding environment for those passionate about customer care and team leadership.
