MCS Group is recruiting an IT Service & Operations Manager on behalf of Tourism NI. Based in Belfast with hybrid working, you will oversee IT services, governance and continual improvement across ITSM, cloud infrastructure, cyber security and supplier management.
You’ll lead a multi-skilled IT team, report to senior stakeholders and help shape the IT operations and risk strategy. Experience in IT service management, Azure/M365 and governance is essential; salary £47,304–£49,515 plus £2,122
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IT Service & Operations Lead — Hybrid, Azure & Security employer: MCS Group
Join an innovative software business in Belfast that prioritises employee development and a supportive work culture. As an IT Customer Support Team Lead, you'll have the unique opportunity to lead a small, focused team while driving operational excellence and embracing cutting-edge AI technologies. With a competitive salary, flexible hybrid working options, and a commitment to long-term career growth, this role offers a rewarding environment for those passionate about customer care and team leadership.
