MCS Group is seeking an IT Service Delivery Manager in Dungannon to lead a small internal IT support team, drive service performance and ensure incidents are resolved efficiently.
The role blends leadership with hands-on technical work and requires experience managing IT services, a strong MS 365/AD stack, and security/compliance knowledge. Hybrid work with four days on-site weekly and one home-working day.
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IT Service Delivery Lead – Hybrid (Dungannon) employer: MCS Group
Join an innovative software business in Belfast that prioritises employee development and a supportive work culture. As an IT Customer Support Team Lead, you'll have the unique opportunity to lead a small, focused team while driving operational excellence and embracing cutting-edge AI technologies. With a competitive salary, flexible hybrid working options, and a commitment to long-term career growth, this role offers a rewarding environment for those passionate about customer care and team leadership.
