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- Tasks: Support and enhance IT infrastructure while tackling exciting technical challenges.
- Company: Established professional services organisation in Belfast with a strong IT team.
- Benefits: Competitive salary, work from home options, and involvement in modern tech projects.
- Other info: Join a stable company with excellent career growth and project involvement.
- Why this job: Gain ownership of infrastructure and security while working with cutting-edge technologies.
- Qualifications: 4-6+ years in IT support, strong Microsoft stack experience, and networking knowledge.
The predicted salary is between 40000 - 40000 £ per year.
We're working with a well-established professional services organisation in Belfast who are looking to bring in an Infrastructure Engineer to support and enhance their internal IT environment. This is a hands-on role offering a mix of 2nd/3rd line support, infrastructure ownership, cyber security, and project work - ideal for someone looking to step beyond pure support into a broader technical position.
You'll act as an escalation point for technical issues while also playing a key role in maintaining and improving the IT infrastructure and security posture. Key responsibilities include:
- Providing 2nd/3rd line support and escalation for complex issues
- Managing and supporting Microsoft 365, Entra ID, Intune and Azure environments
- Supporting servers (virtual & physical) and end-user infrastructure
- Working across networking (LAN/WAN/VPN, firewalls)
- Taking ownership of cyber security processes including patching, vulnerabilities and compliance
- Supporting IT projects, system upgrades and rollouts
- Contributing to automation and process improvements
What We're Looking For:
- 4-6+ years' experience in IT Support / Infrastructure
- Strong experience across the Microsoft stack (O365, AD, Intune, Azure exposure)
- Solid understanding of networking fundamentals (DNS, DHCP, VPN, firewalls)
- Exposure to cyber security practices (patching, endpoint protection, audits)
- Strong troubleshooting skills and ability to work across multiple priorities
Desirable:
- Experience with virtualisation (VMware / Hyper-V)
- Exposure to security frameworks (e.g. ISO 27001, Cyber Essentials)
- Experience working in a structured or professional services environment
Why Apply?
- Opportunity to step into a role with real ownership of infrastructure and security
- Broad technical exposure across cloud, networking and cyber security
- Involvement in projects and modern technologies (including AI tools)
- Join a stable, well-regarded organisation with a strong internal IT function
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group.
Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.
Benefits: Work From Home
IT Infrastructure Engineer employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars related to IT infrastructure. It's a great way to meet industry folks and get your name out there. Plus, you never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects that showcase your expertise in Microsoft 365, Azure, or cyber security. This not only boosts your CV but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your troubleshooting skills and be ready to explain how you've handled complex issues in the past. Use real examples from your experience to demonstrate your problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a straightforward way to get your application noticed by the right people.
We think you need these skills to ace IT Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your 2nd/3rd line support experience and any relevant projects you've worked on, especially those involving Microsoft 365 and cyber security.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've managed IT infrastructure or tackled complex technical issues in the past. This is your chance to show off your personality!
Showcase Your Technical Skills: In your application, don't shy away from listing your technical skills. Mention your experience with networking fundamentals, virtualisation, and any exposure to security frameworks. We want to see what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it gives you a chance to explore other roles we have available!
How to prepare for a job interview at MCS Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the Microsoft stack, especially O365, Azure, and Intune. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting scenarios you've faced.
✨Showcase Your Cyber Security Savvy
Since this role involves cyber security processes, be prepared to talk about your experience with patching, vulnerabilities, and compliance. Bring examples of how you've contributed to improving security in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare to share specific instances where you've resolved complex technical issues. Highlight your troubleshooting skills and how you prioritise tasks when juggling multiple priorities.
✨Engage with Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing projects, or the company’s approach to new technologies. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.