Internal Sales Account Manager
Salary: £35,000-£40,000 + Bonus
We are recruiting for an established, fourth-generation manufacturing business employing approximately 100 people across four sites.
Working closely with the Commercial Director and External Account Manager, you will help manage a busy portfolio of customers and ensure orders run smoothly from initial enquiry through to delivery.
Key responsibilities include:
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Acting as a key day-to-day contact for customers
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Processing and managing a high volume of customer orders
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Onboarding new customers
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Liaising with technical, production and commercial teams to ensure orders are fulfilled
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Supporting External Account Managers with their customer portfolios
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Taking ownership of a portfolio of smaller accounts
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Identifying opportunities to add value and develop customer relationships
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Occasionally visiting customers to gather feedback and review service levels
What We're Looking For
We are looking for someone personable, organised and commercially aware who is comfortable working in a busy, fast-moving environment.
Experience within internal sales, account management, customer service or order management would be ideal, particularly within a manufacturing, packaging or similar environment.
Strong systems experience and the ability to remain calm while managing multiple customer requirements will be important.
Salary: £35,000-£40,000, plus a £3,000-£4,000 merit-based bonus.
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Internal Sales Account Manager employer: MCS Group
Join an innovative software business in Belfast that prioritises employee development and a supportive work culture. As an IT Customer Support Team Lead, you'll have the unique opportunity to lead a small, focused team while driving operational excellence and embracing cutting-edge AI technologies. With a competitive salary, flexible hybrid working options, and a commitment to long-term career growth, this role offers a rewarding environment for those passionate about customer care and team leadership.
