Internal Account Manager in Dungannon

MCS Group are delighted to be partnering with a rapidly growing supplier within the agriculture manufacturing and distribution sector to recruit an Internal Account Manager to join their expanding internal sales team in the Dungannon office. This is an excellent opportunity to play a key role in supporting external sales, managing existing customer relationships, and driving account growth within a fast-paced and customer-focused environment. If you are a proactive, commercially minded account manager with a passion for building strong customer relationships, we want to hear from you!

Roles & Responsibilities

• Manage and grow a portfolio of existing Key customer accounts.
• Develop and maintain strong, long-term customer relationships.
• Respond promptly and professionally to inbound customer enquiries, orders, and service requests.
• Identify and capitalise on upselling and cross-selling opportunities across the full product range.
• Prepare accurate quotations, process sales orders, and manage all related account documentation.
• Maintain accurate, compliant, and up-to-date CRM records with detailed customer information.
• Work closely with internal teams, including operations, finance, and product support.
• Proactively address and resolve any issues and monitor account performance.
• Support the achievement of individual and team sales targets through ongoing account development.

Essential Criteria

• Previous experience in an internal sales, account management, or customer-facing commercial role.
• Strong communication and relationship-building skills with a customer-first approach.
• Commercially aware with a proactive, solution-focused mindset.
• Confident user of CRM systems and Microsoft Office.
• Excellent time-management and organisational skills, with the ability to manage multiple priorities.
• High attention to detail with strong follow-through on customer and internal requests.
• Interest or background in Agriculture, Farming, or the Trailer/Parts industry.
• Understanding of sales processes and full account lifecycle management.

What's On Offer

• Base salary of up to 35K.
• Great opportunities for career development and progression.
• A supportive and collaborative team environment.
• The chance to work within a specialist sector with long-term customer relationships.

How To Apply

To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Charlie Plant, Associate Specialist Consultant at MCS Group on 02896935491. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.

MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.

Not all agencies are the same… MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.