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For Companies At a Glance
- Tasks: Provide hands-on IT support and administration for a multi-site organisation.
- Company: Established company in essential services, offering a supportive work environment.
- Benefits: Competitive salary, 28 days annual leave, and opportunities for progression.
- Why this job: Be the go-to tech person and make a real difference in daily operations.
- Qualifications: Experience in IT support and a knack for troubleshooting.
- Other info: Stable role with broad exposure across IT and administration.
The predicted salary is between 27500 - 30000 £ per year.
Location: Derry / Greysteel area (fully onsite)
Salary: High £20s - £30k (DOE)
Working Pattern: Monday-Friday, onsite
The Role
We are working with a well-established, multi-site organisation operating in an essential services / industrial environment. They are looking to hire an IT Administrator to support their Head Office and wider local sites. This role is approximately 70% IT support and 30% administration / customer service, ideal for someone who enjoys being hands-on, visible, and the go-to person when technology issues arise. This is not a developer or engineering role - it is a practical, first-line IT support position within a non-tech business.
Key Responsibilities
- Act as the first point of contact for day-to-day IT issues (laptops, printers, phones connectivity, user access)
- Set up new starters (equipment, logins, MFA, phones)
- Support telephony and VoIP systems
- Assist with meeting room / boardroom technology and office set-ups
- Liaise with external IT and software providers, resolving simple issues internally where possible
- Provide onsite support across local sites when required
- Support general administration and customer service tasks when IT demand is quieter
About You
- Proven experience in IT support / helpdesk / IT administration within a commercial environment
- Comfortable supporting non-technical users and senior stakeholders
- Strong troubleshooting mindset with a practical, solutions-focused approach
- Organised, reliable, and able to balance IT work with admin responsibilities
- Happy working in a fully onsite role
- Based locally or within an easy commute
Desirable (Not Essential)
- Experience with VoIP or telephony platforms
- Exposure to multi-site, industrial, retail, or logistics environments
- Experience supporting new office or site set-ups
What’s on Offer
- Stable, long-term role within a well-established business
- Broad exposure across IT support, operations, and administration
- Supportive onsite environment with visible impact
- Salary in the high £20s to £30k, depending on experience
- 28 days annual leave (inclusive of bank holidays), with progression linked to service
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group: 📞 028 9693 5515 📩 d.oconnor@mcsgroup.jobs
Even if this position isn’t right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.
Locations
29 Jan 2026 BBBH62318 IT Administrator £27500 - £30000 per annum Londonderry employer: MCS Group
Contact Detail:
MCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 29 Jan 2026 BBBH62318 IT Administrator £27500 - £30000 per annum Londonderry
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your experience aligns with their needs. Practise common IT support scenarios so you can showcase your troubleshooting skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace 29 Jan 2026 BBBH62318 IT Administrator £27500 - £30000 per annum Londonderry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience and any relevant admin skills. We want to see how your background fits the role, so don’t be shy about showcasing your troubleshooting mindset and practical approach!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this IT Administrator role. Share specific examples of how you've supported non-technical users or resolved IT issues in the past.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at MCS Group
✨Know Your Tech Basics
Brush up on your IT support fundamentals. Be ready to discuss common issues like laptop connectivity, printer problems, and user access. Showing that you can troubleshoot these everyday challenges will demonstrate your hands-on approach.
✨Showcase Your Customer Service Skills
Since this role involves supporting non-technical users, highlight your experience in customer service. Prepare examples of how you've helped users resolve their tech issues patiently and effectively, making you the go-to person in previous roles.
✨Familiarise Yourself with the Company
Research the organisation's operations and the specific industry they are in. Understanding their environment will help you tailor your responses and show that you're genuinely interested in how you can contribute to their success.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as setting up new starters or resolving VoIP issues. Practising how you'd handle these situations can give you the confidence to impress during the interview.
